A busy sales office requires a Customer Service Assistant to manage client order requirements and arrange deliveries. Good customer service skills are needed for this role.
Some of your duties will include:
1. Managing customer order requirements from the instigation stage through to the delivery stage.
2. Dealing with orders received from customers over the telephone and by email.
3. Setting up details of customer order requirements on the computer system.
4. Upselling and cross-selling at all opportunities to maximize sales revenue.
5. Allocating stock required to meet customer order requirements and arranging deliveries.
6. Informing clients of delivery dates and ensuring goods are dispatched on schedule.
Regrettably, we are not able to respond to job applicants who are not shortlisted.
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