Location: Motherwell Library, Hamilton Road, ML1 3BZ
Salary: £32,339 - £37,462 per year
Contract Type: Permanent
Position Type: Full Time
Hours: 35 hours per week
Work From Home: Hybrid
The post holder is responsible to the Customer Services Librarian (Digital Inclusion) for the effective strategic development, management and review of the service-wide theme of digital learning and the efficient and effective management and operation of the Open Learning Services in the south area of North Lanarkshire in accordance with NLC policies and procedures.
Key areas of work will include:
1. Working in partnership with LogintoLearn colleagues to effectively develop, manage and co-ordinate all relevant thematic activities and resources within the designated area to achieve their maximum potential and effectiveness.
2. Effectively managing and co-ordinating all open learning activities within the relevant area to achieve their maximum potential and effectiveness.
3. Ensuring that sound customer care practices are implemented, especially in relation to responsive and efficient public services.
You must hold an SVQ level 4 (HND, general degree or equivalent) and SQA Assessor and Verifier Units D32/33/34 or A1 and V1 or L9 & D 9 and L11 & D11. You must have experience in dealing with the public on a one-to-one basis and in groups in a training environment, the ability to assist and deal with a wide range of ICT packages and platforms, including social media, good interpersonal skills and a high level of self-motivation and commitment to delivering a quality customer-focused service.
You will have staff supervisory experience, general library experience and the ability to work as part of a team and on your own initiative.
The post holder will be required to travel throughout North Lanarkshire.
As a requirement of these posts, the successful candidates must obtain Protection of Vulnerable Group (PVG) membership through Disclosure Scotland.
Work Pattern:
Monday to Friday 9am to 5pm
Working here at North Lanarkshire Council:
If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live.
***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
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