Key Account Administrator - Chorley
Are you enthusiastic? Are you organised? Do you have an eye for detail?
If you identify with the above, this role was made for you!
At Glendale, we have a great new opportunity for a Key Account Administrator at our Head Office. And most importantly, you will be joining a company that can offer valuable career prospects and believes in investing in its people.
Who are we?
Glendale, a winner of BALI Employer of the Year, has revenues of £45 million. Glendale is one of the largest green space management service providers in the UK and specialises in tree care and management, grounds maintenance and landscaping. For more information visit www.glendale-services.co.uk. We are a green business with “green thinking” at the core of everything we do.
What are we looking for?
The Key Account Administrator’s key responsibilities will be to provide proficient secretarial and administrative support to the Head of Key Accounts and the Key Account managers. To take full responsibility for the management of Commercial Clients, including Managing Agents and Retail Accounts in ensuring we exceed the client’s expectations, through the monitoring of our client's IT portals, to ensure that these are fully up to date with regards to PPM scheduling, and respond to any reactive tasks using the clients CAFM system. Candidates must be proficient in the use of Excel/Google Sheets and be able to produce analytical reports from the “Glendale live” system.
The main duties of the Key Account Administrator include:
* Oversee all reporting and ensure accuracy and deadlines are met.
* Maintain and support the helpdesk, respond to the clients within the prescribed KPIs.
* Support the sales pipeline via the key accounts manager and the sales team.
* Ensure all quotes are dealt with promptly.
* Support in monitoring the in-house works programme, “Glendale live”, to ensure that all scheduled works are completed.
* Produce and maintain a Service Level Agreement for each site within the specific Client’s remit.
* Identify and report all potential opportunities for clients.
* Report urgent VO works directly to the client with proposed costs to rectify.
* Identify new sales opportunities and ensure continuous growth of our clients.
* Support with new bids development, providing written information relating to mobilisation activities, continuous improvements, sustainability, etc.
* Fully undertake all day to day tasks relating to finance and month-end reporting.
* Work with the Finance team to follow up and reduce bad debt.
What can Glendale offer you?
* Competitive salary.
* Incremental annual leave.
* Access to BenefitHub our employee discount portal.
* Free gym membership for you and a nominated person.
* Employee health cash plan.
* Pension Scheme.
* Company sick pay.
* Career progression.
* Training and development.
We are proud to be Equal Opportunity employers and are committed to inclusion and diversity.
If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion.
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