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Cleaning Manager
Department: Accommodation & Guest Services
Employment Type: Permanent - Full Time
Location: Bognor Regis
Description
About the Role
We're looking for a passionate leader to join us at our Bognor Regis Resort as part of our Accommodation department.
As a Cleaning Manager, you will ensure the smooth delivery of your accommodation area, leading the team in promoting the highest operational standards in resort cleanliness and accommodation cleanliness. This role will ensure we are driving our Clean and Fault Free (CAFF) approach to our accommodation and holding the team to account to ensure standards are met. You'll be part of a big team of people who are responsible for providing our guests with an altogether more fun and entertaining holiday.
You should enjoy developing people and be passionate about delivering exceptional experiences to guests by nurturing, training, and coaching the team in a fun-filled environment. You will drive standards and have the ability to lead the team to excellence, incorporating all cleaning standards and Butlin's way of working.
Reporting to the Accommodation Manager, you'll enjoy the buzz of a busy environment and will drive your team to maintain high levels of hygiene and cleanliness. You'll have the ability to drive consistent brand standards while being guest obsessed and operating efficiently in everything you do.
The role will also involve analysing KPI's and stock control systems to maximise margins and adhering to all health & safety policies and procedures.
You should have a real passion for leading by example and inspiring others to deliver experiences that truly delight our guests. You should be an advocate for your team's fulfilment at work, ensuring that you are having regular 121's and PDP discussions to support their development and career with Butlin's.
As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.
About You
We are looking for an individual with prior leadership experience in a Hotel or Accommodation Village environment.
You should be passionate about leading and developing a large team and supporting people through regular 121's and coaching.
Delivering an amazing experience to our guests is the most important part of this role so you should be passionate about every interaction and should seek opportunities to improve this wherever possible.
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