Do you have a passion for digital? Have you ever thought about taking that passion and combining it with your skills and knowledge to support the health and wellbeing of your community?
To address the ever-increasing demand for healthcare services and to better support individuals within their own communities, there is wide recognition of the need to embrace new ways of working and digital healthcare technologies to ensure all patients receive the right care, in the right place, at the right time.
We are looking for someone to join our existing team working 22.5 hours per week at our PCN base within Ludlow Youth Centre. Driving licence and access to a car is essential for the role.
Main Duties of the Job
The role of the Digital Care Coordinator will be to support patients and healthcare professionals to maximize the potential presented by innovations in digital healthcare technology, and the associated new ways of working.
This is an innovative and exciting role, which is new to NHS organisations, and involves using available data sources to understand the health and well-being profiles of our residents. It means working within a team of PCN and practice staff to support their activities with the relevant data and data analysis, and it means helping to develop our digital maturity. But above all it means making a positive difference to the lives of our residents, by highlighting their needs and shining a light on hidden health inequalities.
Job Description
The duties and responsibilities to be undertaken by the Digital Care Coordinator may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the PCN management team, dependent on current and evolving PCN workstreams/priorities:
* Act as an ambassador for use of digital healthcare technology with both patients and colleagues.
* Use data to understand the health and wellbeing profiles of our population and to identify areas of unrecognized inequality and need.
* Identify and support those who currently do not use digital channels for healthcare access to make better use of available digital technology, promoting digital inclusion.
* Support PCN and practices with handling and analysing data and developing our digital maturity.
* Support practices to maintain and monitor data coding and quality on clinical systems, ensuring coding is compliant and consistent.
* Manage appointment systems for PCN staff.
* Run system reports and extract data as required by the PCN for activity reporting, using EMIS clinical system, PCN digital dashboard and other data sources.
* Report on activity of staff employed in ARRS roles.
* Optimise use of PCN intranet, including document management.
* Be a point of contact for digital enquiries.
* Support introduction of new technology, including education of staff and patients.
* Manage content of PCN website and social media platforms.
* Support practices with auditing and improving practice websites.
* Support social media campaigns and other campaigns to promote public awareness of healthcare initiatives.
* Collate and develop promotional material to improve uptake of existing and new technology.
* Conduct audits to support development of new and existing PCN services.
Person Specification
Skills & Attributes
* You will be enthusiastic, meticulous and proactive. Keen to work as part of a team, you will be self-motivated with well-developed communication skills.
Knowledge & Experience
* You will have excellent IT literacy and ideally have experience of working in health or care settings. You will be open to learning new skills and ideas, and to developing the care coordination role to its maximum potential.
* In time you will become an expert resource to the PCN, influencing our digital and data analysis agendas, and making a positive impact on our development.
Minimum Requirements
* Driving licence and access to a vehicle is essential for this role.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
Employer name: Our Health Partnership
Address: Ludlow Youth Centre, Lower Galdeford, Ludlow, Shropshire, SY8 1RT
Employer's website: Our Health Partnership
Job Details
Job Types: Part-time, Permanent
Pay: £25,147.00-£27,596.00 per year
Benefits:
* Company pension
* Enhanced maternity leave
* Sick pay
Schedule:
* Day shift
Licence/Certification:
* UK Driving Licence and use of a vehicle (required)
Work Authorization:
* United Kingdom (required)
Work Location: In person
Application deadline: 03/10/2024
Reference ID: SWS PCN DCC
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