Do you share our passion of renewable energy for a greener and sustainable future? We are currently looking to recruit a Service Technician on a Permanent basis to join the team working across windfarms in the Bridgend area. How can you make a difference? As a Service Technician you will be responsible for the servicing and maintenance of Nordex wind turbines for Nordex UK. You will carry out general and specialized work including repairs, troubleshooting and fault-finding activities. Our goal is to achieve a high level of availability for the running of the turbines What will you be doing? You will be responsible for Wind Turbine availability which means physically troubleshooting turbines with low availability on site in various wind farms as well as analysing data and other information to be able to create and support implementing action plans that will increase availability in the fleet. Key Responsibilities For This Role Include On site performance analysis and action plan implementation Working closely with Technicians and Back Office staff to perform on the job demonstrations Supporting on site single turbine improvements on problem turbines Providing on site software & hardware updates, Supporting on-line and on phone technical support, Creating reports on turbine or turbine components Parameter disabling and alarm change handling when necessary. The Field Support Technician will also go to site in case special works are being performed to physically support the local technicians, especially on farms that are in or are at risk of being in LD’s (liquidate damages). What are we looking for? The ideal candidate will have significant experience as a technician working in the wind industry with proven experience of planning and executing large works from start to finish and troubleshooting wind turbines. You will be Mechanical or Electrical trained through time-served or a technical college qualification (e.g. NVQ Level 3 or equivalent) You will be experienced in using data to analyse faults and trends, and demonstrate you can identify and define problems, extract crucial information from technical data, and develop workable solutions to problems. You will have proven experience in providing technical support and instruction on site and by phone and have the ability to work in an environment of continuous change and different challenges. With a positive attitude and willingness to learn, lead, and improve. You are computer literate and confident in using MS office, in hour databased and workload management systems, bonus points if you have used SAP. This role involves working at heights, up to 100m. You will need to be fit and health and pass a working at height test. You will be required to travel on a regular basis which includes nights away from home. A full UK / EU Driving Licence is required for this role. What we can offer you? Time Off 33 days including bank holidays. After two years continual service you will be entitled to an additional day‘s holiday per annum (Maximum 5 days). Plus an extra day off for your birthday Health & Wellbeing Employee Assistance Programme (offering therapy sessions), Bike2Work Scheme, Paid Eye tests & contribution towards Glasses, Company Sick pay scheme. Private Healthcare available via salary sacrifice Volunteering 2 paid working days per calendar year to carry out volunteering activities in your local community. Family friendly Enhanced Maternity, Paternity and Adoption Leave. Compassionate Leave, and Life Insurance. Memberships Nordex will reimburse the cost of one annual professional subscription fee to one professional institution relevant to your work. Celebrate Long Service Awards at 5, 10, 15 years Service Flexible flexible working hours and hybrid working arrangements available. Recruitment Process The closing date for this role is Wednesday 13th November 2024, however, please be aware that this role could close early if we receive an overwhelming response. The first stage of the recruitment process requires you to submit your CV via the Apply Now button. The recruitment team will then review your application and be in touch to confirm if you have been successful in reaching the next stage of the process. Interviews for this role are due to take place at the end of November 2024. We appreciate all the applications we receive and will be in touch with you as soon as we can, so please watch out for our emails or phone calls (which maybe from a withheld number) Nordex Values, Diversity & Inclusion Here at Nordex we interact with a variety of people and cultures. Our values of Integrity, Respect, Colleagueship, and Ownership are the unifying force for all departments and regions around the world, these are the standards we walk by. Our mission is to offer cutting edge, reliable products, and services, generating value for our customers and stakeholders …. All whilst protecting the environment. Join the TEAMNORDEX and shape the future of energy with us.