Job Description
Overview of the Company
dnata is one of the world’s largest air and travel services providers, offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel experience. dnata Catering and Retail is one of the world’s leading in-flight hospitality providers, delivering world-class culinary services and innovative products that enhance our passengers’ experience.
Purpose of the role:
The Operational Supervisor is responsible for overseeing the production, packaging, and distribution of in-house packed cutlery. This role also includes managing equipment operations, ensuring efficiency, safety compliance, and team productivity. The supervisor ensures quality control, inventory management, and coordination with various departments to meet operational demands.
Accountabilities:
1. Supervise daily operations of operational teams.
2. Train and develop staff to maintain quality and operational standards.
3. Ensure staff understand security function of packing and sealing requirements.
4. Plan work allocation to meet deadlines and maximize productivity.
5. Manage labour resources and oversee stock control with the Shift Manager and Equipment Manager.
6. Maintain qual...