The Endoscopy Department are looking to appoint a TCI Clerk to support the booking of elective activity.
This role is based within the Endoscopy Unit at Arrowe Park Hospital working across 7 days on a 12 month fixed term contract.
The successful candidate will have experience of using Cerner and ideally have TCI training, although this is not essential as training will be provided. They should have good people skills and be able to prioritise their own workload. Experience in a clinic setting would be an advantage.
Create, book, admit and discharge TCI encounters for patients.
Arrange the booking, reception and follow up outpatient appointments.
Complete all required documentation and computer records.
Send out admissions letters and deals with all relevant enquires from patients, relatives and GP’s etc.
Deals with any difficulties relating to the admission of the patient, referring to a higher level if required.
Ensure clear communications with the consultant and their secretary.
Ensure cancelled appointments are refilled where possible by reviewing the waiting list.
Ensure strict monitoring of patients waiting times, i.e. targets to be achieved.
Liaise with multi-disciplinary staff regarding Consultants annual leave.
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the Northwest of England, comprising of the Wirral’s only Emergency Department. We provide a high-quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider Northwest footprint.
We have approximately 855 beds trust-wide, and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Please see Job overview & attached Job description for further information about the TCI Clerk position available with WUTH.
Visits to the Endoscopy Unit are welcomed for interested applicants.
This advert closes on Thursday 16 Jan 2025
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