The Lygon Arms - Bar and Lounges Assistant Manager We are looking for driven and creative individual who is a master of wine, beer, cocktails and coffee You will be able to impart your knowledge onto our team with your charm and charisma while creating unforgettable experiences for our guests, exceeding expectations from breakfast, right through to dinner. What's in it for you? £31,961 pa, 48 hours per week Service charge paid monthly -circa 2,5k per annum (non-contractual) Free team meals included on duty Awards of Excellence recognition Length of service gifts Cashback healthcare cover after probation Continued career development with recognised training providers Team Rate at our Iconic Hotels Generous friends and family rate at Iconic Luxury Hotels 25% discount on all Food and Beverage Discount on Spa treatment and products Refer a friend incentive Cycle to work scheme Employee assistance programme Team social events, seasonal gifts and much more… Bar & Lounges Assistant Manager - Responsibilities: Support to create the environment to enable our guests to have an authentic and relaxed Food & Beverage experience Ensure the team are committed to delivering a seamless service with the finest attention to detail Be a role model to the team, supporting and leading by example and to act as a guardian of our standards. Communicate effectively whilst delivering team briefs that engage, educate, motivate and set the team up to deliver a seamless shift Report to any complaints, incidents, accidents or any other irregularities implementing the complaint handling procedure when/where appropriate to the Restaurant Manager Deliver effective handovers, reporting the days' events and other relevant information to the hotel management team. Maintain momentum and manage our teams performance during the shift to help us achieve our Bars and Lounges targets and budget.