We operate a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.
Electoral Senior Service Support Officer
Only current employees may apply for this job.
A full-time, permanent opportunity has become available within the Corporate Service Support Team. Corporate Service Support provides administrative support to all areas of the Council, but this role will primarily provide support to Electoral Services .
About the role:
The Electoral Senior Service Support Officer will be expected to undertake a variety of administration duties associated with a busy office environment, including overseeing email accounts; responding to telephone calls; handling incoming and outgoing correspondence; setting up meetings and minute taking. The postholder will also be required to input, update and extract information from IT systems (specifically Clic, Elector8); collate data; maintain electronic database records and where appropriate website-based records.
About the Candidate:
We are looking for an enthusiastic and motivated individual with a minimum of 4 years’ experience working within an administrative/local authority setting with an NVQ level 4 or above in Business Studies. The opportunity would suit someone who is methodical, has good attention to detail, a high level of computer literacy, good communication skills and an enthusiastic and positive approach to work. Experience of working in this area and an awareness of Electoral policies, procedures and legislation will be advantageous.
Our offer to you:
We are committed to developing our people and will not only provide support to enable you to quickly and confidently take ownership of this role’s key areas of responsibility but in addition, we are committed to supporting your development in order that you can progress your career with us.
In exchange for your skills and commitment, we will offer you a range of employee benefits, including hybrid working, competitive annual leave allowance and a generous pension contribution scheme. More information about our wide-range of employee benefits can be found here.
We believe work-life balance is very important. To support you in achieving this, you will have access to the following discretionary benefits:
* Hybrid Working: Subject to certain conditions being met, you may choose to work from home or in an office location.
* Flexi-time: Hours may be worked within a defined bandwidth, Monday to Friday, subject to service needs.
Note: We reserve the right to extend the application closing date.
What we offer
Work-life balance
Lifestyle savings scheme
Generous employer pension scheme
Cycle to work scheme
Learning and development
Where you'll work
Democratic Services
We play a key role in ensuring the smooth and efficient management of the decision-making process of the Council, including support and advice to Councillors; PA, administrative and project management support to all service areas; facilitating elections; the communications team; translation and the Welsh Language policy officer. Our key functions include:
* Corporate Service Support: PA and Administrative support; Business support including project management and minute taking.
* Democratic Services: Councillors; Council, Cabinet, Overview and Scrutiny Committees and Regulatory Committees.
* Electoral Services: General and local elections; Management of electoral register.
* Communications Team: Manage communication activities corporately; support services in campaigns and projects; deal with the press and media; develop and issue press releases; manage social media pages.
* Translation: Documents and simultaneous translation.
* Welsh Language Standards: Operational; Policy making; Promotion; Monitoring; Service delivery.
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