Job Description
The Regional Network Manager oversees multiple TPN Partners within a designated region, monitoring daily operations, budgets, and performance objectives. This role is crucial for ensuring first-class service delivery, recruiting potential partners, fostering depot relationships, and driving network growth. You will be the main point of contact, solving problems and being accountable on a day to day basis. To thrive in this role you will need to be approachable and be able to maintain strong relationships.
You will have up to circa 20 partners within your region ensuring they are compliant with the TPN operation and sustainable. With high accountability, the RNM maintains and enhances TPN’s reputation through proactive management, strategic planning, and effective communication. To be successful in this role you will need to have commercial awareness and be able to influence and negotiate accordingly.
This is a regional for therefore you must be willing to travel .
What will you be doing?
1. Manage daily operational activities across TPN Partners for efficiency and effectiveness.
2. Train partners on TPN procedures and oversee seamless onboarding.
3. Maintain a pipeline of qualified potential partners for continuous growth.
4. Implement improvements to maintain high service standards.
5. Perform regular reviews to ensure partners meet targets and receive support.
6. Submit weekly reports to the Head of Network and ensure ongoing communication to protect and promote TPN’s interests.
7. Establish and communicate performance goals aligned with Partner Agreement and TPN’s strategy.
8. Develop and manage budgets to meet financial goals.
9. Identify and recruit potential partners to expand the network.
10. Build strong relationships with depot principles and operational teams.
Qualifications
11. Experience in identifying, recruiting, and onboarding partners, with proficiency in sales techniques such as cold calling to generate leads and secure meetings.
12. Understanding of the pallet industry, including dynamics, competitors, and trends.
13. Proven track record in logistics or transportation with experience in managing and improving daily operations for efficiency and high service standards.
14. Solid understanding of budgeting, financial planning, and cost management.
15. Excellent communication skills, both written and verbal, for effective reporting and stakeholder engagement.
16. Experience in conducting reviews, and driving continuous improvement.
17. Strong problem-solving skills with the ability to independently identify and address issues.
18. Experience in providing training and support to ensure partners understand and adhere to company procedures.
19. Strong interpersonal skills to build and maintain relationships with partners, depot principles, and other stakeholders.
20. Ability to adapt to changing environments and requirements, maintaining flexibility while achieving goals.
Additional Information
As part of our drive to make, The Pallet Network (TPN) a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.
Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:
21. Annual Leave
22. Pension scheme
23. Life Assurance - x2 your annual salary
24. Wellness – Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
25. Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses
26. Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
27. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!