Job Description
Salary £21,000 + OTE ( 35K ) Remote role
Working Pattern ( 3 week rolling shift -35 hours per week )
Week 1 8.00 -14.30 x 4 days, 8.00 -15.30 x 1 days + Saturday 9.00 -13.00
Week 2 9.30 -17.00 Mon -Fri
Week 3 11.30 -19.00 Mon -Fri
Our client formed in 1999 are one of the largest independent enforcement agents in the country offering a local and nationwide service to Local Authorities clients as a growing organisation they are now looking for experienced Collection agents to join their team at their offices in Northampton
What will you be doing?
Reporting to the Team Leader, you will be part of a busy Contact Centre Team, working to negotiate payments with debtors to clear and update the files as efficiently as possible, in accordance with agreed business targets.
A bit about you
1. Excellent Call Handling Skills with the ability to remain calm on the telephone, but establish a firm and confident telephone manner
2. Excellent track record of exceeding targets
3. Must be target driven
4. Highly organised
5. Able to work well under pressure and deal with calls of the nature of the business
6. Must be able to travel to the office in Northamp...