IT Account Manager job requires managing client relationships, ensuring IT needs are met with high customer satisfaction, and working in a hybrid or remote environment in Leeds. Job Description:
We are seeking a dedicated IT Account Manager to join our team. As an IT Account Manager, you will be responsible for:
* Managing and nurturing client relationships to ensure their IT needs are met with the highest levels of customer satisfaction.
* Working in a hybrid or remote environment in Leeds, with flexibility to adapt to changing business needs.
* Collaborating with cross-functional teams to deliver exceptional customer experiences.
Key Responsibilities:
* Develop and implement effective account management strategies to drive customer satisfaction and loyalty.
* Build and maintain strong relationships with clients, understanding their business needs and providing tailored solutions.
* Work closely with internal stakeholders to ensure seamless delivery of IT services and solutions.
Requirements:
* Proven experience in account management, preferably in the IT industry.
* Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
* Strong problem-solving skills, with the ability to think critically and creatively.
Salary and Benefits:
We offer a competitive salary of £25k-£35k, plus a range of benefits to support your career development and well-being.