Revenue Controller / Credit Controller
Job Title: Revenue Controller / Credit Controller
Department:Debt Recovery
Location: London (EC1)
Reports to: Andy Wilks/Nicola Singleton
WHO WE ARE
We are a growing, progressive and forward-thinking law firm where exceptional technical ability is a given, but this, combined with the personality and creativity of our people, is at the very heart of our successful business.
We are recognised experts in a number of areas of law, including legal services provided to SMEs, directors and shareholders, private clients, banks and financial institutions and insolvency practitioners. These legal services are offered from our main London and our Cardiff offices.
We are constantly looking to develop technologically and have a focus on quality legal services and will support individuals with innovative ideas.
Many of our solicitors previously worked at national and international law firms but have chosen to join us to work with our great team and longstanding clients. They enjoy working in a forward looking firm where collaboration and ideas are encouraged.
ROLE OVERVIEW:
We are seeking a Credit Control / Debt Recovery Specialist who will be responsible for managing the firm’s aged debt and supporting the Debt Recovery Team with client matters.
SPECIFIC EXPERIENCE:
Main Duties
•Credit Control Function:
oProactively manage the firms internal credit control system using our case management software (Visual Files)
oProactively manage outstanding invoices
oPrepare and issue formal letters including letters before action/ Letters of Claims to clients
oFollow up telephone calls to clients in respect of overdue invoices
oLiaising with solicitors and Partners to progress debt collection of their matters
oAnalyse the current credit control processes and identify opportunities of improvement
oMeeting with the Practice Director and Accounts Manager to discuss aged debt and progression of overdue sums
oPutting clients on stop
oProcess payments in from bankline
oCover annual leave/absences for the legal cashier
•Debt Recovery Support Function:
oOpening new client and matter files to include the input of data
oAssisting with the preparation of Letters of Claim on client matters
oAssisting with the preparation of Court Proceedings via Money Claim Online
oAssisting with the preparation of standardised documents
oLiaising with the Courts
oScanning and electronically filing all incoming and outgoing post
oAssisting with the system production of High Court Writ of Control Applications
oCarrying out pre-litigation debt recovery work to include Letters of Claim, follow up telephone conversations, dealing with disputes at the pre-litigation stage, liaising with debtors
oTelephone calls to debtors to discuss matters, chase for payments and the setting up of repayment agreements
oPreparing Hearing Bundles
oOrdering stationary for the office
oTo ensure that all action lists are completed on a daily basis
oAccurate time keeping, record keeping and file maintenance
oTo ensure the confidentiality and security of all Firm and client documentation and/or information
oTo deal promptly with client enquiries and correspondence with the support of other team members and the Head of Debt Recovery
oTo ensure that all client and matter records are made and maintained in line with the Firm’s procedures
oTo observe office manuals and instruction books published by the Partners from time to time
oTo assist with all Administrative tasks for the team
oOther ad hoc duties as and when required
•Experience:
oOther ad hoc duties as and when required
oPrevious experience of providing administrative support to fee earning lawyers is advantageous
oPrevious Credit Control experience is essential
oProficiency in a case management software system
oCompetent IT Skills including Microsoft applications
•Skills & Personal Attributes:
oEnthusiastic, friendly team player
oExcellent attention to detail
o‘Can do’ approach to work
oStrong analytical and problem solving abilities
oA meticulous and detail-oriented approach
oAbility to manage conflicting priorities and deadlines in a flexible and proactive way
oAbility to work under own initiative with an interest in developing the role where appropriate
oExcellent communication skills
Remuneration and Benefits
Salary: Negotiable plus discretionary bonus scheme based on firm’s performance
Benefits
Annual Leave:25 days paid annual leave per annum
Life Assurance:Automatic enrolment in the Firm’s scheme on commencement of employment providing a lump sum of 4 x annual salary in the event of death whilst employed (Max. age 64).
Private Health Cover: Entitlement to join the Firm’s scheme after completion of the Probationary Period.