We have an excellent opportunity for an Administrator to join a leading CQC registered provider of Community Health Services in Scunthorpe, Lincolnshire.
About the company
Our client is a fast-paced, growing community health organisation committed to delivering evidenced based, innovative, effective and relevant health care services and are a values driven organisation dedicated to reducing health inequalities and improving people’s lives.
About the role
As an Administrator you will provide administration support for a targeted Weight Management Service. You will be responsible for a range of administration, ensuring the smooth running of the office and the administration of the programmes to meet targets and deadlines set by the funding bodies and your responsibilities will include:
1. Take incoming calls for all Lincolnshire services, ensuring that calls are transferred to the relevant person / department and make sure messages are dealt with efficiently
2. Work within a busy office as part of a team, sharing work fairly and efficiently
3. Provide general clerical and administrative support including word processing and filing routine correspondence to follow established systems for allocation and completion of work
4. Providing professional administration services to clients and identify specific needs
5. Manage and maintain confidential patient files on a database and on paper
6. Manage and deal with incoming healthcare referrals promptly, adhering to company timescales
7. Book appointments for clients and use appropriate calendar software
8. Record client data accurately on appropriate service database
9. Use IT systems, including excel, word and publisher to exchange information. Use word processing, spreadsheets and in-house database
10. Work closely with Project Leads/ Mangers and prepare computerised documents and reports
11. Work with service leads to source new venues, working in accordance with company budgets and areas of demand
12. Flexibility to cover colleague’s annual leave, sickness etc
13. Weekly monitoring of workload and service targets
14. Take meeting minutes, type and distribute as required
15. General administration (record keeping, filing etc.)
16. Welcome clients into the office reception area and notifying relevant staff of attendance·
About you
To be successful for the role of Administrator, you must be / have:
17. Previous experience of administrative and reception duties. A background in health and/or a community setting would be advantageous
18. Excellent telephone manner
19. Experienced working with Microsoft Office packages including Excel, Word, PowerPoint and Outlook
20. Experience of using MS Outlook or other to manage multiple electronic diaries
21. Excellent written and verbal communication skills
22. Experience of manual record Keeping including archiving
23. A good team player happy to work as part of a team and work independently on own tasks
24. Quality driven; you naturally seek high standards and actively seek to improve them
25. Able to take clear and accurate minutes and ensure they are distributed in a timely way
About the rewards
For the role of Administrator there is a salary on offer of £19,760 per annum.