Job Title: Major / Complex Loss Mid-Market Loss Adjuster
Package: £50,000 – £65,000
Location: London
Type: Permanent
Position Summary
* My client, a global loss adjusting company, is currently looking for Loss Adjusters to handle a mixed portfolio of property, high net worth, major loss and complex claims; split between domestic and commercial, and typically complex claims with a value of between £50k to £100k+.
* The Adjuster will be part of the Major and Complex Loss Division and will report via the relevant Regional Director or Adjuster Manager.
* Extensive experience of property or similar claims.
* Experience of excellent relationship management with clients.
* ACILA qualified or significant progress towards.
Qualifications
* Dip CII or ACII qualification.
Key Responsibilities
* Work both externally and internally assessing a mixed portfolio of HNW, domestic and commercial losses between £50k and £100k + under supervision from a senior colleague assigned to mentor, peer review and support development.
* Preparing full-length ABI and abbreviated reports commenting in detail on all aspects of the claim, including policy analysis and liability, quantum, and future actions.
* Preparing case management plans, visiting Insurers, Reinsurers, Claimants, and the Insured.
* Instructing and controlling surveyors, loss mitigation specialists, legal experts, forensic scientists, and other experts as appropriate.
* Communicating regularly with all interested parties, calculating and approving interim payments, preparing interim reports, and other communication.
* Calculating and agreeing settlement of claims, and preparing final reports.
* Maintain and update own files and electronic records, keeping fully up to date on any technical or legal changes which may have a bearing on a case.
* Identifying and developing business opportunities for self and team.
Skills
* Customer focused – providing quality service to both internal and external customers.
* Team focused – collaborative mindset and working with colleagues throughout the organisation.
* Reactive – responding to daily workloads as dictated by customer requirements.
* Proactive – making sure KPI’s and SLA’s are met as well as fee targets.
* Experience of MS Office including Outlook, Word, Excel and claims management systems.
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