BRAND: Zenith
Job Function: Operations
Location: London, United Kingdom
Experience Level: Management
Workplace Type: Hybrid
Company description
We think big. And act bigger. Stay versatile and interconnected. We approach everything with an inventive spirit and rigorous mindset. Individually were great, but as a team were unstoppable. Together, we seek out opportunities, frame problems and solve complex challenges. Our collective brilliance exposes breakthroughs. Our capability unleashes creativity. We pursue a new perspective and deliver a new kind of ROI.
Zenith International is the central team, primarily based in London, supporting our local Zenith markets, leading new business efforts, developing thought-leadership, and driving network development for our 250 offices across 95 countries with over 8,000 staff worldwide.
We house a large team of multi-faceted communications planners, digital and innovation specialists and client leadership teams. Our global client portfolio comprises a range of category leaders including Adobe, Reckitt, TikTok, Edrington, Coty and Electrolux.
Overview
Zenith International (part of Publicis Media) is looking for a Digital Hub Lead to own the overall account performance across all digital channels for an exciting client brand following an important pitch win. You will have the opportunity to lead a renowned award-winning team of 30+ digital experts across two continents and a multitude of platforms.
Who We Are Looking For....
We are looking for an experienced digital leader for one of our large agency clients. Your strong leadership skills, digital activation expertise, and strategic capabilities will come into play whilst engaging with senior clients and internal stakeholders in multiple markets and leading the team to greatness. Your ability to multitask and manage digital strategy, planning, activation, and operations will be essential.
This role is dedicated and will sit within the ENA regional hub team based in Zenith International. The candidate will be expected to form a strong relationship with the hub lead to drive best practice and leverage valuable learnings and collaboration among team members on the account.
Responsibilities
* Primary point of contact across the clients digital business
* Be an internal ambassador for the client team and for the digital hub
* Stabilise, consolidate and ultimately grow the agencys business by introducing new workstreams and increasing budgets through strong media performance
* Digital activation excellence and ownership of overall quality of output
* Defining and refining processes for optimal operational performance and efficiency
* Overseeing reporting frameworks and delivery of timely reporting and insight documents
* Ensuring the ongoing commercial viability of the digital hub through strong finance process management and ownership of the client P&L
* Senior internal and external stakeholder management
* Direct and indirect line management of 30+ FTEs in London and offshore
Qualifications
* Experience across digital channel strategy, planning, and activation within social, search, programmatic and e-commerce (multi-market)
* Experience across digital reporting, ad technology, governance
* Experience with large digital activation teams across multiple locations
* Experience with senior stakeholders and building trust and credibility
* Experience working across multiple markets and managing a diverse team
* Ability to manage upwards and engage with senior leadership within Publicis
* Integrated, strategic media experience with a good understanding of digital with some knowledge of campaign activation management
Nice to have....
* Knowledge of AI and AI-relevant coding languages e.g. Python
* Experience in relevant vertical
Additional information
Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics - Pension, Life Assurance, Private Medical and Income Protection Plans - we also offer:
* WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
* REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
* HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
* FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
* FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
* GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.
Publicis Groupe operates a hybrid working pattern with full-time employees being office-based three days during the working week.
We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness.
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