Title: Credit Controller
Salary: £30,000
Contract: Permanent, Monday - Friday 8:30 - 17:00
About the Company:
An innovative and customer-focused company, with multiple locations across the UK. Family run business with a commitment to fostering a positive work environment and ensuring their employees are among the most satisfied in the industry. As a growing and award-winning company, they are dedicated to equality and welcome talented individuals who share their ambition.
The Role:
As a Credit Controller, you will play a key role in the finance team, ensuring timely collection of payments while reducing the risk of bad debts. Reporting to the Head of Transactional Services, you'll work closely with both internal and external stakeholders to deliver exceptional customer service while meeting cash collection targets.
Key Responsibilities:
- Manage a portfolio of customers to ensure payments are made within agreed terms.
- Maintain strong relationships with customers through regular communication and efficient query resolution.
- Handle a high volume of phone calls and emails to manage collections.
- Update customer records to avoid delays in issuing invoices and statements.
- Log all collection activity in the accounts receivable system (Credit Hound).
- Process paymen...