TEMPORARY CONTRACT The main purpose of this role is to manage reception services, along with collaborating with the hospitality team to deliver a great guest experience and maintaining exceptional levels of customer service in all areas. The individual will be responsible for providing a friendly, welcoming, and efficient services to all guests, visitors, and site colleagues, in line with the company vision and values. An eye for detail, peripheral awareness, and a 5-star customer experience will be a minimum standard. All areas of the operation, from food & beverage, reception services, event liaison and collaboration with the wider client team, must be undertaken with professionalism and articulated clearly. Duties and Responsibilities: Reception & Guest Services, providing a first-class professional front of house service. First point of contact to all customers, visitors and staff. Issuing visitor passes and ensuring all guests, contractors and staff are signed in and out. Responding promptly and professionally to internal and external telephone calls and emails. Maintaining front of house facilities to a high standard. Work alongside other members of staff to ensure the smooth day to day running of the facility. Assisting with beverages where necessary, during busy periods. General requirements: Front of house and reception experience preferred, but not essential. Competency in using Microsoft packages, including PowerPoint, Excel and Word. Well organised with the ability to multitask, work under pressure whilst maintaining a high level of accuracy and quality of work. Excellent team player. Smart appearance, have a pleasant manner and a confident people person. Working Arrangements: 27.5 hours per week, working Monday to Friday alternate shifts each week 7:30 13:00 and 12:30 18:00, flexibility required. Compensation and Benefits: Competitive salary based on level of experience. 25 days annual leave plus 8 Bank Holidays, Contributory Pension scheme, Medical cash back plan, Group income protection and Life Assurance. All qualified applicants will receive consideration for employment regardless of race, religion, age, sex, sexual orientation, gender identity, national origin, disability and any other protected characteristics under the Equality Act 2010. ADZN1_UKTJ