Sovereign Automotive are providers of outsourced claims solutions to the motor insurance industry. Come and join us and be a part of the team!
As a Recoveries Handler, you will be responsible for settling outstanding debt resulting from credit hire claims presented to third party insurers. Handlers will be expected to make decisions effectively to progress the claims towards settlement or litigation. Excellent customer service skills are imperative, as well as relationship building and negotiation. You will be given full training and support when starting your roles and throughout your time with Sovereign Automotive.
Desirable knowledge and experience:
1. Understanding of the motor sector and inherent issues, including credit hire.
2. Knowledge of the ABI GTA, including timescales and rates/vehicle groups.
3. Knowledge of relevant Credit Hire Case Law.
4. Knowledge of taxi claims beneficial.
5. Industry trends and insurer behaviour.
6. Experience within debt recovery.
7. Claims handling, preferably within the motor/insurance industry.
8. Dealings with credit hire are preferable, whether from CHO, defendant or solicitor perspective.
9. Experience of liability, fraud etc.
What we ask of you?
1. Ability to work in a target driven, challenging and fast paced environment, whilst understanding the commercial needs of the business.
2. Use initiative at all times, but to seek direction when required.
3. Computer literate, including Microsoft packages, especially Excel.
4. Ability to learn new software/systems and to adapt to change.
5. Excellent phone manner and written communication skills.
Additional Information
1. We offer 30 days holiday (including UK bank holidays).
2. A shoutout system where points can be traded for prizes e.g., sports tickets, clothing/footwear, and Pizza!
3. Discounts on shopping and local retailers, entertainment, utilities and more.
4. Conveniently placed in central Epsom, for public transport, banks, and other amenities.
5. Our offices are smart casual dress.
6. Free onsite snack bar.
7. Pool, darts, table tennis and Pacman in the communal areas.
8. Target related bonus schemes in place to earn more monthly.
Working hours are between 8.30am – 5pm Monday – Friday with an early finish on a Friday. Due to the nature of the role this is a full time position with a salary of £26,000.00 per annum.
**Offer of employment subject to a DBS check**
We are a proud disability confident supporter. We guarantee an interview to any disabled candidate who matches the role criteria. Should you need any adaptations to the application or interview process or to assist you in a dilemma with us, please do get in touch.
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