Monday - Friday
Full Time
£45000 - £50000 per hour
Our offices are based in London and Macclesfield, linked via good public transport routes. We offer comprehensive learning & development opportunities, and an engaging work atmosphere. They are sociable and open spaces with fantastic restaurant / catering facilities. Lunch subsidies / free refreshments and snacks are offered.
What you'll be doing...
Are you passionate about food safety and compliance? Join us, and be at the forefront of ensuring allergen safety across our sites. You’ll lead audits, coach teams, and implement best practices to protect our customers and drive a culture where allergen management is a top priority. If you're ready to make a real impact in food service, we want to hear from you!
This is a field-based role with a requirement to be in the business, at our sites, 4 days a week - Company car/allowance provided.
In this new and important role, the focus will be on auditing and coaching the business on allergen best practices. This role will help elevate the importance the business places on the proactive management of allergens, drive compliance and awareness across the business, and develop a culture where allergen management and compliance is fundamental at all levels.
Key Responsibilities
1. Carry out regular audits/spot checks of allergen activities (menu development through to service to customer) with our Site Managers. As necessary write an action plan and implement immediate corrective actions. Report back to Operational Directors. Follow up and ensure that action plans are completed and closed out.
2. Carry out site-based coaching on allergen best practices where site audit findings are below Company standards.
3. Ensure there is a site allergen Self-Assessment Process in place, that self-assessments are carried out, and that we drive 100% completion and greater awareness and ownership.
4. Feedback to central teams (Safety & Wellbeing / Food Team) on what works/does not work from an allergen management/policy perspective in our sites, so working practices can be adapted and improved.
5. Review monthly training compliance data, and discuss with operational teams to drive completion rates across the business.
6. Develop a monthly reporting framework on allergen practices across the business which summarises the month's activity/findings so improvements can be taken on allergen policy and best practices.
7. Support the Safety and Wellbeing team in reviewing allergen training materials to ensure up-to-date and to drive 100% compliance across the business.
8. Develop and implement an ‘Allergen Champion’ framework to drive best practices and knowledge on allergen management across the business.
9. Develop customer service standards/signage in dealing with allergen queries or questions from customers, so colleagues are better equipped and confident to deal with customer queries.
What can you bring?
1. Proven experience in a food service operation at a management level.
2. Experience in reviewing/auditing practices within a multi-site business.
3. Experience in training/coaching teams and the transfer of knowledge.
4. A strong understanding of allergen legislation and best practices.
5. A strong communicator, highly organised with detailed follow-up skills.
With this being a field-based role, we are accepting applications from all UK locations. You must hold a full UK driving licence.
Our way of saying thank you
At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.
1. FREE On-Site Lunches: Savor delicious and healthy meals, on us, every day at work.
2. Flexible Working: Enjoy the freedom to balance work and personal life with our flexible working hours.
3. Holiday Allowance: Rest and relax with 33 days holiday.
4. Family Leave: Prioritise your family commitments with our family leave options designed to support you during important times.
5. Paid Charity Leave: Make a difference in your community with paid time off to volunteer for your favourite causes.
6. Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities.
7. Comprehensive Wellbeing Benefits: Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally.
8. Life Assurance & Pension Schemes: Secure your future with our life assurance and workplace pension schemes.
9. Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme.
Why it's great to work for us...
Elior is a multi-award-winning people business and one of the UK’s leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:
1. Workplaces & Office Space
2. Sporting Venues & Stadium
3. Attraction & Heritage Sites
4. Public Sector & Defence
5. Health, Care & Hospitals
6. Schools, Colleges & Universities
Along with our purpose of enriching lives everywhere, every day, we’re committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.
That's why 87% of colleagues tell us how proud they are to work for us!
Elior Celebrates Equality
At Elior, we’re committed to creating a culture of respect, inclusion, and belonging for all.
Ultimately, we believe it’s our differences that make us stronger and enrich our work environment, which in turn makes Elior a great place to work!
If you need any support or adjustments during the application process, just let us know. We're happy to help.
Interested?
Job Reference - 554
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