Job Title: Warehouse/Customer Service Operative Location: Longhope, Gloucestershire, GL17 Pay Rate: £13.00ph Hours: Monday - Friday 6am-2pm (approx. finish) Contract: Temporary ongoing with permanent opportunities available. AVAILABLE IMMEDIATELY OR WITHIN THE NEXT 7-14 DAYS? THIS CAN BE THE RIGHT JOB FOR YOU Are you a hardworking individual looking for a new role? gap personnel are seeking Warehouse/Customer Service Operative to join our dynamic team on a temporary to permanent basis. Key Responsibilities: Warehouse: - Liaising with drivers on progress of deliveries - loading and unloading delivery vehicles safely and efficiently - Accurately sorting, scanning, and preparing parcels for dispatch - Keeping the warehouse clean, safe and organised. Customer Service: - Responding to customer inquiries via phone, email and chat regarding parcel delivery statuses, delays and issues. - Handling customer complaints and providing effective solutions in a professional manner. - Liaising with the warehouse team and couriers to ensure timely delivery and accurate information for customers - Monitoring and updating parcel tracking systems - Professional work ethic. What We're Looking For: - Previous Excel experience - Strong Communication Skills - Experience in Customer Service - Experience in a Warehouse (not essential) Apply Now: If you are a serious applicant who meets the above criteria and is looking to join a successful and growing team, we want to hear from you. This role offers a great opportunity for career progression and to become a valued permanent member of staff. Sound like the job for you? Click APPLY to upload your CV and one of our friendly team will be in contact. Don't have a CV? Call the office on and the team will help you with your registration. gap personnel is acting as an employment business ADZN1_UKTJ