Who are we?
Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa- Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids’ club for the little ones and a workspace. As the countryside companion to Maison Estelle, the manor is also a ‘hosted home’, bringing people together that have plenty to say and nothing to prove.
An exciting opportunity to oversee Estelle Manor’s Club House, providing leadership and management, overseeing budget and operations for multiple departments including Club House gym and studios, kids’ club, co-working space, café and luxury retail store (and soon we will be opening our new hair salon including nails). Managing the leadership of each team, you will ensure the smooth operational running of each department to deliver exceptional and memorable experiences for our members and guests.
As Clubhouse General Manager you’ll:
* Have experience in managing, training and developing a team in a luxury premium brand.
* Have a minimum of two years experience as a general manager (or equivalent) managing the daily operations, set up, standards, and operating procedures for a multi-faceted business.
* Be business savvy and have an awareness of budgeting.
* Be passionate about delivering exceptional guest experience with keen attention to detail ideally from a hospitality or wellness environment.
* A team-oriented, positive, driven, organized, solutions-focused leader and hugely charismatic.
Please note this role will include evenings, weekends, and bank holiday working.
What’s in it for you?
At Estelle, we prioritize your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates, biannual socials, and Birthday Wheel surprises. Nurture your well-being with stocked colleague spaces and daily Smart Fridges. Engage in forums shaping The Estelle Way and utilize the provided uniforms and onsite seamstress support. Join us for a fulfilling journey where you are valued, supported, and celebrated.
Here at Estelle, we want to create a unified culture and sense of belonging across both Estelle Manor and Maison Estelle. We have a range of perks and benefits at your fingertips:
* Biannual company socials plus smaller social and sports groups.
* Exclusive staff rates and F&B discounts across sister properties.
* Estelleversary and Birthday Wheel gifting for all employees (including overnight stays and dinners).
* Colleague spaces stocked with food, drinks, and locally sourced coffee.
* Seasonal, daily stocked Smart Fridges with freshly prepared meals while on shift.
* Added protection of both our pension and life assurance schemes.
* 28 days holiday, inclusive of bank holidays, which increases with length of service. For any part-time positions, please note the holiday allowance will be pro-rata.
* Colleague Forums and Sustainability Committees to help create The Estelle Way.
* Recommend-a-friend bonus scheme.
* Uniform provided, cleaned, and pressed.
* Onsite seamstresses to ensure your uniform is fitted and repaired.
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