Leadership
* Managing with integrity, honesty and knowledge to promote the culture, values and mission
* Providing coaching and guidance to the store team towards ensuring operational goals are achieved
Managing Operations & Measuring Results
* Communicating clearly, concisely, accurately and professionally at all times
* Constantly monitoring and managing store staffing levels to ensure sales are driven forward and maximized, and to ensure partner development and talent
* Maintaining efficient ordering methods to ensure availability of required menu items and a proper balance of goods in inventory
* Regularly inspecting equipment and fixtures, inside and outside the store to ensure they are in proper working order and good condition
Executing functional responsibilities
* Utilizing management information tools and analyzing paperwork as requested to identify and address trends and issues in store performance
* Using all operational tools to plan for and achieve operational excellence in the store
* Responsible for adherence to Subway® brand compliance standards with focus on standards relating to food safety
Team Member Development/Team Building
Providing staff with coaching, feedback and development opportunities to build effective teams by:
* Challenging and inspiring staff members to achieve business results
* Ensuring staff members adhere to all established Subway® operational standards
* Developing and maintaining positive relationships with the store team
* Utilizing and demonstrating effective management policies and procedures
* Maintaining business records as outlined in the Operations Manual and analyzing business records to manage the business
* Communicating changes of food preparations formulas, standards, etc. to staff
* Supporting local and national marketing initiatives
* Ensuring that all local and national health and food safety codes are maintained, and that company safety and security policies are followed
* Recruiting new staff members
* Recognition and reward of staff performance
* Disciplinary action as required
* Identifying and contacting prospective customers to promote sales
* Planning events and promotions
Experience:
A minimum of two (2) years in fast food environment, experience in supervising and training staff.
Excellent verbal and written communication skills