Optegra has an exciting new job opportunity for an experienced Receptionist/Administrator to join our amazing and supportive team in our prestige private Leicester Eye Clinic. This is a great opportunity to join a growing and developing business and benefit from our fantastic fully funded training programs. Please note the role will involve traveling across dual sites (Leicester and Nottingham) if and when required.
Company Overview
Optegra is a world leader in specialist eye care, we take pride in knowing our patients are at the heart of all we do and can live better lives because of the treatments we provide.
There has never been a better time to join Optegra, as a provider of specialist eye care.
Benefits
We are rated as a ‘great place to work’ and here are some of our amazing benefits:
1. Generous salary which is reviewed annually. This role pays up to £26K dependent on experience.
2. Generous matched pension contributions.
3. 33 days annual leave inclusive of bank holidays.
4. Flexible working and SMART working schemes – because we believe in work life balance.
5. Funded training and development – because we believe in our people.
6. Celebrating your anniversaries – because we value loyalty and commitment.
7. Annual STAR awards.
8. Blue Light Card (amazing discounts online and on the high street).
9. Free laser eye treatment for you and 20% discount for friends and family.
10. Private Healthcare, 24/7 GP appointments, free Physio and counselling for your wellbeing.
11. Enhanced maternity and paternity leave.
12. Cycle to work scheme and season ticket loan.
The Role
You will be part of a multi-disciplined team contributing to the activity of the Patient Services Team. Responsibilities of the role will include: providing cover at the main hospital reception, being the first point of contact for patients and all other hospital visitors both in person and over the telephone, greeting patients and visitors at reception in a professional manner, supporting the Patient Services Team by assisting with patient queries before and following consultation, billing, and general administration support to the Patient Services team.
Requirements
* Experience of working in a front of house/face to face customer service role.
* Experience of customer billing/accounts.
* Private Healthcare experience is desirable.
* Excellent interpersonal skills.
* Well organised, able to prioritise and cope well with pressure.
* Excellent administrative skills and attention to detail.
* Effective written and oral communication skills.
* Ability to act as a resource for colleagues & staff.
* Good IT skills ie good working knowledge of Microsoft Office including: Outlook, Excel, Word, PowerPoint.
If this sounds like you, please get in touch with us by applying for the role.
Optegra is proud to be an inclusive business where you can enjoy the career you want, without changing the person you are. We’re welcoming to all, working together as a supportive team, respecting the uniqueness of every individual we work with.
Closing date: Please get your application to us as soon as possible. We may close this vacancy once we have received sufficient applications.
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