Customer Service Assistant **Applicants must be authorised to work in the UK and Ireland. We are unable to sponsor or take over the sponsorship of an employment visa at this time.** We are recruiting for a Customer Service Assistant to join the team of one of our clients who has its headquarters and main production facility at Kells, Co Antrim. It has been transformed from a traditional bleaching, dyeing and finishing factory to an internationally focused enterprise providing a comprehensive service in textile sourcing and finishing. This is a full time permanent role. The Customer Service role includes: Dealing with various customer enquiries via email/ telephone Inputting customer orders on MIS system Manage and organise Loomstate collections/ deliveries (including TSS portal) Weekly / monthly Customers reports Day to day tasks within office eg, answer switchboard phone, filing Sampling to customers where required Produce customers Certs / COC's where required Essential Criteria: A minimum of 4 GCSE's to include Maths and English at grade C or above or equivalent. At least 1 year's proven experience in an office based admin role Must be computer literate - good knowledge of Microsoft Office packages A good telephone manner & strong communication skills are required as client liaison is critical to this role. Must be able to deal with incoming calls regarding customer orders and queries Ability to multitask and complete tasks within defined time frames. Must be able to work independently as well as part of a team Must be motivated and organised Hours of Work: Monday to Thursday from 08.30 - 5.30pm Friday from 8.30am to 1pm Salary: Negotiable depending on experience Job Type: Full Time Permanent Please contact Deirdre on at Staffline Recruitment to speak in confidence regarding the role or email Skills: Full time Customer Service Administration