You will be a self-driven, well-organised, quick learner, with good written and verbal communication skills, an analytic approach to problem solving, a positive ‘can do’ attitude and a strong interest in online marketing and affiliate channel in particular.
About the role …
You will build strong working relationships and have a portfolio of clients as well as publishers. You will also be supporting the Account Management team in various areas such as publisher recruitment, reporting and publishers optimisation.
Role responsibilities
1. Support Account Managers with their portfolio of Webgains clients; act as direct liaison on day to day queries, reporting and help with both technical and commercial enquiries.
2. Manage a portfolio of Webgains clients; act as direct liaison on day to day queries, helping with both technical and commercial enquiries.
3. Provide support to internal Webgains account management team (Send weekly newsletters, review accounts, provide recommendations and conduct competitor benchmarking services).
4. Conduct training calls to help clients use our technical platform and improve their program performance.
5. Liaise effectively with the Publisher Team to drive program recruitment and test new opportunities to the Webgains network.
6. Advocate and sell topline affiliate concepts and opportunities to clients.
Role requirements
1. Demonstrate some/sound/considerable understanding and experience of affiliate marketing & recruitment.
2. Advanced capability with Microsoft office products.
3. Enthusiastic learner, seeking knowledge on internet economy and affiliate channel, competitor and subject matter best practice.
4. Ability to manage time effectively.
5. Excellent communication skills, oral and written.
6. Strong attention to detail.
7. Demonstratable experience of problem solving, using simple analysis to uncover issues with platform/program performance.
8. Account management experience or client facing role.
9. Experience of analysing data sets from a wide variety of sources and drawing user and market actionable insights.
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