Our client a homeless charity based in the borough of Richmond is currently seeking an experienced Operations Manager Outreach to join their team. Reporting into the Director of Operations you will be responsible for the successful delivery of the charities Integrated Outreach services, ensuring that all of the service models are delivered to contract requirements, working with commissioners and stakeholders to develop and deliver rough sleeper services in the region.
Key responsibilities include:
1. Lead a team of outreach service leads to deliver excellent services to people sleeping on the street and to deliver a model of staff development and support to sustain a high quality of service delivery, working to achieve the best outcomes for all service users.
2. To deliver the services in line with national and local policy objectives, working with best practice to deliver holistic outreach based rough sleeper services.
3. Ensure the team leaders maintain a caseload of clients, offering assertive, consistent and ongoing support until they are in a position to be able to move from the street into accommodation or reconnection services.
4. Maintain constructive working relationships with other service providers, businesses and community groups in the borough and proactively...