Interpersonal and Communication Skills The post holder must have well-developed listening and communication skills and be able to deal effectively with a wide range of clinicians, managers and professionals both within and outside the Trust. The post holder must have well-developed presentational skills, good report writing skills and make effective use of presentation aids. Human Resources Develop and maintain a positive, focused and patient led team culture. Manage the performance of staff, through coaching and mentoring to enhance their potential and take action to improve poor performance when necessary. To have individual annual appraisals against objectives aligned to Job Plan. Review job descriptions on a regular basis to reflect changes to roles. Ensure that all staff effectively manage the Trust HR policies and practices and employment legislation Planning and organising Support the development of a culture of continuous improvement, developing and contributing to service developments and the formulation of business cases to support these. Effectively plan, communicate and execute change. Analysis and data management Develop methods to collect, collate and evaluate quantitative and qualitative data relevant to service delivery. Ensure that record keeping meets the requirements of all information governance and professional standards. Provide accurate analysis and interpretation of clinical documents, national government policy guidance, and other sources of information in the development of the divisions aims and objectives. Respond to complaints according to the trust protocols and within the appropriate time-frame. Equality and Diversity Ensure the implementation of equality and diversity policy in relation to management and development of staff in the division. Actively promote the equality and diversity policies of the Trust. Continuing Medical Education The Trust fully supports the requirement for Continuing Medical Education by the relevant Royal College and acknowledges that it is an essential component of a consultant's professional activities that will be reviewed during the appraisal process and revalidation. Time and financial support will be granted in accordance with the Trust's Leave Policy