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Assistant Store Manager, Eastmidlands Outlet
Requisition ID: 7483
Job Location(s): South Normanton, ENG, GB, DE55 2JW
Time in Office:
Overview
What You'll Do
* Deliver outstanding service to our consumers using our C.H.A.R.M. service model
* Establish and nurture relationships with consumers, team members, and the community, demonstrating a passion for selling and finding innovative ways to engage with consumers
* Lead the store team in meeting and exceeding performance metrics, including sales, consumer service, and charms
* Coordinate, delegate, prioritize and meet store deadlines and follow up on daily activities
* Contribute to creating an enjoyable team environment that encourages sharing of suggestions, ideas, and concerns
* Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
* Support team members in the daily execution of retail operations i.e., POS system management, stock replenishment, pricing and markdown processes, loyalty program promotion, and maintaining cleanliness and recovery standards
* Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
What You'll Bring to the Table
* 2 – 3 years of total retail experience, with a preference for candidates with previous store leadership roles
* Proven leadership skills, with a drive to challenge, empower, and achieve team results
* Proven communication skills in local language and English (written and verbal) to successfully connect with store team, operations managers, district managers & corporate partners
* Flexibility in work schedule, including availability for nights, weekends, holidays, and extended hours, with regular attendance being essential
* A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
* A proactive approach to completing tasks efficiently and with attention to detail.
* Proficiency in MS Office and different POS systems
* A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.
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