Hiring a Call Centre Administrator to work in Hertford Call Centre Administrator Salary: £25,000 per annum Salary review after 6 months Call Centre Administrator Details: Hours: 5 shifts per week with one weekend day required Working for a family-run business that operates a national plumbing, heating & drainage engineers call-out service Taking inbound calls, establishing the requirements and assigning an engineer to the job Delivering quotes / final invoices to customers and taking payment over the phone Providing prompt and efficient service to customers and assisting them on the journey from taking the call to completing the job Following set processes and guidelines to ensure all required actions are carried out to achieve the desired outcome. A starting salary of £25,000 (reviewed after 6 months of service) 5 shifts per week with one weekend day required - 9 hr shifts with start times between 8am to 11am Optional overtime available Office-based role in Herford Town Centre Full training will be provided 20 days annual leave allowance Christmas shutdown Workplace pension scheme Call Centre Administrator Requirements: Excellent customer service, communication and organisational skills. (essential) Enjoy being on the phone in a busy environment. (essential) Ability to work in fast paced environment (essential) Previous experience in a call centre or customer service role would be preferred but all training will be provided Submit your CV or call Giovanna on (phone number removed) to apply