Hiring a Call Centre Administrator to work in Hertford!
Call Centre Administrator Salary:
* £25,000 per annum
* Salary review after 6 months
Call Centre Administrator Details:
* Hours: 5 shifts per week with one weekend day required
* Working for a family-run business that operates a national plumbing, heating & drainage engineers call-out service
* Taking inbound calls, establishing the requirements and assigning an engineer to the job
* Delivering quotes / final invoices to customers and taking payment over the phone
* Providing prompt and efficient service to customers and assisting them on the journey from taking the call to completing the job
* Following set processes and guidelines to ensure all required actions are carried out to achieve the desired outcome.
* A starting salary of £25,000 (reviewed after 6 months of service)
* 5 shifts per week with one weekend day required - 9 hr shifts with start times between 8am to 11am
* Optional overtime available
* Office-based role in Herford Town Centre
* Full training will be provided
* 20 days annual leave allowance
* Christmas shutdown
* Workplace pension scheme
Call Centre Administrator Requirements:
* Excellent customer service, communication and organisational skills. (essential)
* Enjoy being on the phone in a busy environment. (essential)
* Ability to work in fast paced environment (essential)
* Prev...