Job responsibilities The post holder will support the CHC Team by providing a coordinated approach to the operational functions of the Front Door. This will include the management of new referrals received via the CHC portal, liaising with the wider communities and other professionals as required, and progressing referrals through the CHC assessment process. The role will also include any duties commensurate with a Band 5 clinical role, such as assisting with Fast-Track referrals, case management, FNC reviews and applying the National Framework for Continuing Healthcare across Sussex. This will be in line with the pan-Sussex standard operating processes and procedures and ensuring compliance with the National Framework for NHS Continuing Healthcare and Funded-Nursing Care. ENGAGING PEOPLE/KEY WORKING RELATIONSHIPS The post holder will be expected to develop strong working relationships with patients and their Families or representatives, members of the AACC Team, ICB staff, Local Authority colleagues, Care providers, voluntary and independent sector staff. Assisting and supporting individuals and representatives in relation to the Continuing Healthcare process Communicate information, risks and issues, including briefings and reports to line manager or relevant point of escalation, such as Team Lead. Works closely with care providers involved in delivery of the service to CHC funded patients. Works in partnership with all appropriate stakeholders and participates in multi-disciplinary and inter-agency working in partnership with the individual Respects the professional opinions of all those involved in the assessment process and demonstrates leadership as part of the integrated system. Actively listen to people and their representatives and has the ability to work empathetically and Sensitively with individuals along the Continuing Healthcare pathway and seek to treat them with respect and dignity Deliver the role in a way which is led by the individual and has the ability to work collaboratively with Health and Social Care practitioners and patients, families of patients and carers, whilst being respectful of individual beliefs and opinions