Great healthcare requires great people. That’s why we are doing everything we can to recruit committed, skilled people – and to make sure we support our new and existing employees, so they choose to stay with us.
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We encourage you to ensure that your application relates to the Person Specification (provided as part of the Job Description or as a separate attachment).
Please visit our recruitment support page for advice on completing your application.
Job overview
The Associate HR People Partner (HBPP) will report to the HR People Partner and be embedded in either a Trust business unit, operational locality or specialist service area to provide specialist support advice and guidance to the local management team. The Associate HRPP will act as an interface between the operational management teams and the centralised transactional services, ensuring effective communication in relation to the establishment position
Main duties of the job
1. Act as a people partner to directorates, senior management and their teams, develop thorough understanding of the business plans and HR issues to ensure that workforce requirements are identified and support planned and delivered in a timely basis.
2. To act as a change agent to proactively facilitate and deliver improvements to services. To support change management projects which impact on staff, working collaboratively with managers to achieve the desired business plan outcomes
Working for our organisation
You're thinking about working for the ambulance service, but wondering what sets us apart and makes the six counties of Essex, Hertfordshire, Bedfordshire, Suffolk, Norfolk and Cambridgeshire so special.
You get to work in one of the most diverse areas of the country; the bustling capital city is on our doorstep and the bracing North Sea coast envelops our shores to the east.
We've got historical cathedral towns and cities, brand new communities, rural broadlands and some of the busiest arteries of road and rail networks, including the M25, A14, M1, M11 and A12, and railway lines from London Liverpool Street out to Cambridge, Norwich, Peterborough, Colchester and Southend.
Wherever you go in the east of England there is always something to see and do; but if travelling around the UK and beyond is a must for you as well, the Luton, Stansted, Norwich and Southend airports couldn't make it more easier to stay in touch with loved ones or send you on a deserved holiday or short break.
Detailed job description and main responsibilities
3. Provide expert advice and support on highly complex or sensitive HR cases to managers.
4. To use HR metrics/scorecard to monitor performance, highlighting areas of concern for discussion and action with the regional management team.
5. To work review the workforce establishment plans with your management teams and to ensure proactive information sharing back to the HR People Partner to ensure this is kept up to date with local knowledge and the recruitment function can proactively ensure supply to shortfall areas.
6. Ensure the provision of a consistent professional service across all directorates, underpinned by sound knowledge and the principles of good practice.
7. Develop the management capability of line managers, coaching and equipping them with the knowledge and skills to handle staff management responsibilities in line with the Trust’s strategic direction.
8. Influence and drive business thinking and develop HR approaches that support operational business objectives, organisational design and resource plans.
9. Act as an advocate of change, champion ‘change’ for all employees of the Trust by educating, informing and coaching staff and managers where appropriate.
10. Foster a positive climate of employee relations within the Trust, to support the implementation of a partnership approach and develop and maintain good working relationships with representatives of Trade Unions and staff organisation
11. Maintain an up to date knowledge of current employment legislation and best practice, ensuring that these are reflected in Trust working practices and operations.
Promote good employee relations, advising managers on good practice, ensuring that appropriate HR policies and procedures are implemented across the designated area of responsibility.
Maintain accurate, up to date and accessible records of employee issues, which enable other colleagues and HR Management to track progress of cases and deal with queries in the absence of the postholder and to enable centralised reporting.
Maintain an effective working relationship with recognised Trade Union and staff representatives.
12. Work with individual managers to assist them with the planning and implementation of change management, service development programmes, and new ways of working. Ensure that this is within Trust policy and in accordance with all statutory obligations.
13. Support individual managers in achieving continuous improvement. Make proposals for the development of strategies, policies, procedures and processes which facilitate this.
14. Assist managers to plan, develop and implement performance management frameworks including use of the Trust’s Appraisal process.
15. Provide coaching and training sessions to your management teams, investigating offers, both in classroom and through more informal one to one and on the job learning.
16. In liaison with training and OD colleagues assist in identifying the HR-related training needs of managers and staff. Develop miscellaneous courses/sessions to meet these needs.
17. Deal with queries and advise managers and staff on terms and conditions of employment, in particular the NHS’s Agenda for Change pay and conditions.
18. Prepare and provide management information reports, returns and feedback as required, developing appropriate databases to support this work.
19. Take part in recruitment and selection interview panels as required in support of your designated area management teams.
20. Advise the HR Management teams of any shortfalls or problems in delivering the HR service and advise on corrective action
21. Promote Equality & Diversity and a non-discriminatory culture.
22. Identify and take action when other people’s behaviour undermines Equality and Diversity
Person specification
Qualifications
Essential criteria
23. Grad CIPD or substantial evidence of continuing professional and personal development equivalent to this level.
24. Degree level qualification in HR or similar discipline.
Desirable criteria
25. Mediator
26. Coach
27. Agenda for Change job matching trained
28. mental health first aider
Experience
Essential criteria
29. Significant in depth experience in general HR management or equivalent Provision of advice to managers.
30. Participation in recruitment and selection.
31. Designing and implementing HR training modules and delivering training.
Desirable criteria
32. Experience of change management and carrying out job evaluations.
33. Experience within an NHS HR function.
Skills and Knowledge
Essential criteria
34. Detailed and up to date specialist knowledge of employment legislation, HR best practice and equal opportunity issues.
35. Good presentation skills.
36. Computer literate with good word processing skills and able to use databases and spreadsheets.
37. Specialist HR procedural and policy knowledge across all areas of HR.
38. Analytical and problem solving skills.
39. Able to plan and prioritise work to meet deadlines
40. Able to communicate effectively and with clarity and precision both orally and in writing.
41. Ability to negotiate with Trade Union representatives, managers & colleagues
Desirable criteria
42. Knowledge of emergency and urgent care and current issues facing the NHS
Personal Attributes
Essential criteria
43. Responsive
44. Calm
45. Personable
46. Good interpersonal skills and ability to build effective working relationships.
References and Employment History: All references from current and previous employers, will be sought via their Human Resources Department and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and email address of the Human Resources Department and indicate your current/previous line manager and their departmental details.
All appointments will be subject to currently having a clean disciplinary record.
Please be advised that a No Smoking Policy is in operation throughout the Trust.
Guaranteed Interview Scheme - Under the Trust's commitment 'Positive about Disabled People', if you consider yourself as having a disability and you meet the minimum selection criteria for any post, you will get an automatic interview. By minimum selection criteria we mean that you must provide us with evidence in your application form which demonstrates the essential requirements as set out in the person specification and advertisement for a post.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications, regardless of age, race, religion & belief, sex, gender reassignment, sexual orientation, marriage & civil partnership, pregnancy & maternity or disability.