Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
To succeed, organizations must blend digital and human capabilities. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. To realize our digital transformation, we need to constantly transform and adapt our products, experiences, processes, technology, and how we operate. Delivering our clients unrivaled experience of exceptional service, value and flexibility is part of our DNA. We are looking for people who are passionate about driving adoption of digital products and innovation in this space as well as agile ways of working.
We need people within our Change Management Center of Expertise (CoE) who will develop and deploy Change Management and Communication expertise to support product portfolio and squad objectives and outcomes.
The Senior Change & Communication Specialist role brings change management knowledge and experience collaborating with product delivery teams. You will work with a team of highly specialized experts to support the delivery of BCG’s digital products across different squads. Deliver on agile change management approaches for digital products, focused on embedding the products into the and driving adoption
Conduct change impact assessments, identifying risks to delivery/adoption; Develop and deliver tactical and strategic communication plans, aligned to the change management approach
Write, review, and send tactical and strategic communications
Proactively identify and clearly articulate upcoming change to support the roadmaps.
Change Management delivery, ideally in an Agile context as well as product communication
Excellent communication skills (fluency in English language - written and oral)
Working with a virtual team spread-out across time zones
Prioritizing and working in a fast-paced, collaborative, and service-oriented environment
Strong presence and communications as well as listening skills, with an ability engage effectively both in 1:1 and large group settings
A flexible, adaptive, and creative mindset
Experience operating in an Agile operating model preferred
~ Excellent verbal and written communication. Fluent in English (writing, reading, speaking)
~ University degree with demonstrated high academic achievement preferred
~ Consulting experience a plus but not required
Our teams drive adoption and use of digital tools across BCG engaging end users through change management activities. They also drive the enablement agenda via training approaches. The team provides end-to-end product marketing, change management, communications and enablement support to the product portfolio leaders and product owners—from strategy development to detailed planning and execution.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.