Job Overview An exciting opportunity has arisen for Healthcare Assistants to join our Humbelievable bank and support services throughout the Trust. Primarily the shifts for this service mainly operate within our Mental Health units based at Newbridges, Miranda House, Mill View Court / Lodge, Maister Court, Cottingham Road, Hull. However, as a member of our bank you will be able to pick up shifts trust wide. The ideal candidate will be innovative, dynamic and flexible as they will be called upon for a variety of shifts, including, nights, long days and days. Main duties of the job To provide and receive routine information requiring tact, reassurance, empathy and persuasive skills To demonstrate a safe level of inter-personal skills when managing individuals with complex needs, accounting for any communication difficulties facing the patient. To accurately record patient information To contribute to clinical meetings To maintain up to date knowledge and skills relevant to the field of practice Work with other colleagues within the relevant area of care To recognise emergency situations and respond accordingly Maintain up to date training and knowledge of violence and aggression and basic life support skills reporting significant findings to a registered healthcare professional To implement clinical tasks in care packages/care plans, document observations and actions as directed by a registered healthcare professional To provide direct personal care to patients using initiative in response to patient need Be aware of and follow relevant Trust policies and procedures e.g. control of infection policies and procedures; Clinical Governance Framework Handles patient’s property and valuables Guided be Trust policies and procedures Responsible for the recording of personally generated clinical observations and information relating to patients and their care, ensuring all entries are counter-signed by a registered healthcare professional Working for our organisation We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care. We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you’ll need to get you started. We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds. Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised. We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support. From city to countryside, market towns to moors you’ll find a place to call home including some of the most affordable places to live in the UK. Find out more and search live jobs. Person specification Experience Essential criteria Working knowledge of mental health or learning disability issues including: mental health legislation, medication management, user involvement Demonstrable experience of working with young people and/or mental health and/or learning disabilities services Desirable criteria Experience of working with young people Qualifications And Knowledge Essential criteria NVQ level 3 in mental health / learning disabilities area or significant equivalent experience in providing a range of activities for CYPF e.g. school observations and and managed meals To develop a knowledge and understanding of relevant legislation and policy drivers, e.g. the Mental Health Act, Vulnerable Adult Policy, the Children’s Act, Valuing People and implications of these to CYPF and their care To have an understanding of Safeguarding, Confidentiality and Information Governance To have an understanding of mental health or learning disability issues Skills And Competencies Essential criteria Ability to communicate and engage with CYPF Evidence of inter-personal skills and the ability to form therapeutic relationships with CYPF Ability to work in a demanding environment Desirable criteria Ability to motivate others Applicant Requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.