Benefits: 22 days rising after 2 years, Holiday buy-back scheme, Pension, Growth by sharing bonus scheme, on-site parking, Modern open plan offices, Free lunch every Friday, Company sick pay, Company social and corporate events, monthly + annual bonus structure, Training provided.
Aspire Jobs are delighted to be working with our client who is a well-established family-run business and is now looking for an additional member of staff to join their hardworking team of 6 at the office based in Poole, Dorset.
The successful Account Manager will need to be accountable for building and managing relationships with internal and external customers. You will be accountable for nurturing your account to ensure it grows to its full potential. The successful candidate must be someone who has excellent communication and interpersonal skills as well as influencing and engagement skills. You will be working closely with the internal account support team to ensure customer expectations are met and products are delivered in a timely manner.
Own Transport is essential for this role.
Responsibilities:
* Have account management experience previously
* Highly organized
* Have excellent attention to detail
* Good levels of business acumen
* Have good IT skills
* Ability to multitask
* Have a positive “can do” attitude
* Be asked to do client service visits every few weeks – own transport is essential
* Be a team player.
Job Duties:
* Being accountable for nurturing an account to ensure it grows to its full potential
* Being involved in the strategic planning with this account
* Working closely with the account support team to ensure customer expectations are met
* Influencing the direction of the account(s) you look after and deciding what range of products to proactively engage the client with
* Being involved in budget setting for clients and establishing growth targets
* Proactively working with clients to improve profitability of the accounts
* Carrying out reviews of the pricing for clients and looking to improve margins and negotiate increases
* Sourcing products at clients' requests
* Supporting prestigious clients at senior levels
* Ability to calmly deal with client queries and concerns with high levels of professionalism and creatively coming up with solutions to their problems.
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