Now Hiring: Production Planner – Repairs & Maintenance (Permanent, Full-Time) Based in Kingstanding | Covering Council Housing Contracts 40 hours per week | Competitive Salary Excellent Benefits Package We’re looking for a highly organised and proactive Production Planner to join our team. This permanent, full-time role plays a key part in coordinating essential repairs and maintenance work across Birmingham City Council properties. If you're someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in efficient scheduling, this could be the perfect opportunity for you. Your Role at a Glance As a Production Planner, you’ll be the engine behind our operational success—scheduling works, managing engineer workflows, handling variations, and ensuring deadlines are met. Your work will directly impact service delivery to thousands of homes, making a real difference to the local community. Key Responsibilities * Efficiently schedule jobs and appointments using internal planning systems to meet client SLAs and deadlines * Optimise engineer routes and workloads to ensure time, travel, and resources are used effectively * Manage project variations and book follow-up appointments, keeping all stakeholders informed * Maintain high-quality admin, including invoicing, record-keeping, and customer satisfaction surveys * Liaise with clients, operatives, supervisors, and residents to ensure smooth communication and coordination * Ensure compliance with company processes, health & safety standards, and quality procedures * Keep your work environment clean, safe, and organised, respecting company property and policies What We’re Looking For * Strong organisational and time-management skills * Experience in a planning, scheduling, or coordination role (repairs & maintenance or housing sector preferred) * Excellent communication and IT skills * A customer-focused, solutions-driven approach * Ability to manage multiple priorities in a fast-paced environment What’s In It for You? * Competitive salary * 24 days annual leave bank holidays * Pension scheme & life cover (1.5x salary) * 24/7 Employee Assistance Programme & mental wellbeing support * Discount schemes with top brands and retailers * Gym membership discounts & cycle-to-work scheme * Learning and development opportunities, including professional qualifications and personalised training Coleman James is acting as an employment agency