Liverpool University Hospitals NHS Foundation Trust
Based on the Aintree site, you will work alongside an existing Lead Therapist supporting operational service delivery within the Aintree Inpatient Services. You will report to a Head Therapist who leads the Aintree Inpatient Services.
The Lead Therapist has responsibility for the operational management of the team, driving quality, safety, and standards of care. An understanding of integrated working and the ability to deliver services across professions and integrated pathways is essential. You will work flexibly to respond to the changing needs of the service. You will be able to deliver service improvement initiatives and support the delivery of evidence-based care. With strong leadership and people management skills, you will be able to address a variety of people management-related issues and be actively involved in addressing complaints and concerns, ensuring a learning culture is in place.
Main duties of the job
The post holder will work closely with external partners, patients, patient representatives, relatives, and carers.
Ensuring operational plans/performance are managed by proactively leading and providing solutions to resolve difficult operational issues, in accordance with Trust objectives, targets, quality standards, and resource constraints, promptly escalating issues which are unable to be resolved.
They will have significant experience in leading teams, possessing leadership skills to deal competently with difficult issues ensuring policy is implemented and performance managed on behalf of the senior leadership team.
Working under direction, the post holder will implement patient-centred clinical and operational strategy and plans, ensuring systems and processes are in place to comply with relevant legislation/governance requirements, including linking with external bodies, i.e., commissioners, utilising the expertise and skills of the wider Divisional team.
As part of the management team, they will contribute to strategic direction and policy setting for the Care Group, supporting essential two-way communications between the Care Group and staff in other wards/departments, ensuring key messages are shared and discussed.
They will demonstrate a coaching style of leadership, ensuring staff/stakeholder engagement exists, taking action to address issues.
The post holder will have line management responsibility for Ward Managers and/or Band 7 Clinical AHPs.
Job responsibilities
The Post holder will ensure that operational plans and performance are closely managed, by proactively leading and providing solutions to resolve difficult operational issues, in accordance with agreed Trust objectives, targets, quality standards, and resource constraints, promptly escalating issues which are unable to be resolved.
Person Specification
Qualifications
* Clinical Professional Qualification. Degree level or equivalent.
* Significant evidence of post-registration continued professional development, working towards a master's.
* Post-graduate/registration Management or Training qualification/equivalent.
* Evidence of Leadership development.
Experience
* Demonstrable extensive experience as a clinical manager, with responsibility for clinical quality, people management, budget responsibility, and successful delivery of performance targets and quality standards within strict financial controls.
* Demonstrate the ability to maintain high standards of care and team management over a sustained period.
Knowledge
* Key issues and pace of change facing the NHS nationally and locally, assessing and describing the impact on AHPs/clinical professional service.
* Knowledge and understanding of the NHS policy and regulatory policy.
* Understanding and appreciation of diversity.
* Knowledge and understanding of computerised financial, management, budgetary management, and workforce information systems.
* Knowledge and understanding of governance arrangements and standards in the NHS and the wider health and social care economy.
Skills
* Coaching & values-led leadership style, encouraging engagement and empowerment amongst staff and stakeholders, and in developing high-performing teams.
* A high level of communication skills, to include but not exclusively, mediation, negotiation, consultation, facilitation, presentation, training, and coaching skills using well-developed interpersonal skills to influence, inform, reconcile differences, and resolve conflicts.
* Demonstrate the ability to lead and implement quality improvement strategies.
* Solve difficult problems, using a solution-focused approach demonstrating competent persuasive and influencing skills.
* Research information and use audit skills to apply findings to influence practice and develop business cases/plans.
* Analyse data and information, including preparing responses to issues, weighing risks, and forming judgements often within tight timescales.
* Competently implement business plans, business cases, and project plans in order to deliver the Clinical Service Strategy for the area.
* Coordinate area day-to-day clinical operational activity to meet challenging performance targets within tight financial controls.
* Implement policy and implementation plans to deliver the clinical strategy and plans ensuring successful implementation.
* IT literate and able to use standard office software and bespoke systems.
* Imaginative and innovative in developing new ways of working in meeting patient care and service needs.
* Cope with competing priorities and a demanding workload.
* Deal with uncertainty in a political environment.
* Work in an environment with frequent interruptions, and within stressful, unpredictable situations including responding to and solving urgent and emergency situations day to day.
* Demonstrate competent project management skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Liverpool University Hospitals NHS Foundation Trust
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