About The Role
We are looking for an Operations Assistant to join our growing team at the Devon Out of Hours (OOH) service on a Part Time Permanent basis.
The Devon OOH service provides advice, information and treatment for NHS patients who become unwell during the out-of-hours period when their own GP surgery is closed.
The OOH service operates throughout a number of locations within Devon so occasional travel will be required; however, your main base will be in our office in Exeter.
Within this job, you'll be responsible for supporting the Operations Manager in the running of Practice Plus Group’s services throughout Devon OOH, specifically in our Exeter sites. You will ensure the delivery of a high quality service for Practice Plus Group patients by utilising resources while helping with monitoring and evaluating the performance of operational staff by conducting regular audits. You will assist with the recruitment, selection, and training of new operational staff and provide the Operations Manager with reports when needed.
This job is a Permanent Part Time position, and we are looking for someone to work approximately 10 hours a week. As we are an OOH service, you will be required to work unsociable hours.
What you'll be doing
Salary & Benefits:
* 25 days annual leave, increasing with service up to 28 days per year + bank holidays (FTE)
* Contributory pension scheme (2-5%)
* Regional/national opportunities
* Free online and face-to-face training
* Cycle to work scheme
* Childcare vouchers and online discounts
In order for you to be considered for the job, as a minimum we are looking for you to:
* Have a good standard of education
* Have previous experience with problem solving and troubleshooting
* Have the ability to make decisions under pressure
* Have a good knowledge of the local area and good map reading skills
* Have a full UK driving license and access to your own vehicle
It would be nice for you to have any one of the below, although these are not essential:
* An understanding of healthcare
* Previous experience of supervising staff
* Have skills in interpreting/analysing data
What we’ll look for in you
Practice Plus Group is passionate about great healthcare. We believe that anyone should be able to access excellent care, whether via the NHS or privately. Our breadth of expertise spans surgery, diagnostics, general practice, offender health, and urgent care, with an unrivalled range of different services provided across the country. We’re proud to be at the forefront of developing new and exciting ways to support the nation’s health too, helping patients to maximise their wellbeing and live life to the full.
When you’re part of the Practice Plus Group team, you don’t just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. We’ll help you be the best you can be.
We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance – so we always try to be flexible, helping you fit your working life around your home life.
If you'd like to learn more, please contact Charlie on Charlie.allen@practiceplusgroup.com
Please note that offers of employment are subject to receipt of satisfactory references and a DBS check.
Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.
#J-18808-Ljbffr