KEY DUTIES AND RESPONSIBILITIES INCLUDE:
• Responsible for the safe supervision of the facilities and the health and safety of all facility users
• Provide effective, preventative life guarding of all pool sessions.
• To carry out the emergency action plans in the event of any accident or injury and to effect water
rescues and first aid treatment in line with the appropriate training.
• To maintain physical and lifesaving training at the level required to comply with current Health & Safety regulations and any other additional standards set by High Life Highland and participate in any training provided to assist with this requirement.
• To assist with and supervise the efficient and safe operation of water and land-based activities.
• To organise and lead activities and classes within the programme as required.
• To encourage safe and acceptable user behaviour.
• To ensure that items of fixed and portable equipment are maintained to the required standard of safety and cleanliness and are set out safely when required.
• To liaise with other users and other centre staff on the day-to-day operation of the centre.
• To update yourself regularly on all written procedures where relevant.
• To bring to the attention of the centre manager or supervisor any improvements that might increase the effectiveness and efficiency of the centre.
• To ensure the facility cleaning programme is carried out to the required standard.
• To carry out reception/cashier duties including admission and cash control.
• To deliver inductions in the Fitness Suite
• To promote and sell High Life Memberships to potential new customers
• Provide the required high level of customer care.