Central is currently recruiting for a Scheme Manager, to work in the Laindon area. The service provides supported housing to homeless single people and vulnerable families to support individual housing need and develop independent living skills.
The successful candidate will be required to work 37.5 hours per week, Monday - Friday 9AM - 5PM. Temporary cover is required until the end of March 2025. The pay rate is £17.92 per hour, with £2.61 holiday pay, totalling £20.53 per hour.
Please note; the role is mainly based at one service in Laindon however there is a requirement to travel to another homeless service in Basildon 1 day a week.
Responsibilities:
1. Lead, motivate and develop a team of 4 Support staff, 1 Caretaker and 2 Specialist Support Workers in helping their customers to maintain tenancies, settle into the community and develop greater confidence and independence.
2. Provide effective line management, supervision, training and development opportunities, overseeing staff recruitment and rota management.
3. Build and maintain excellent communication and partnerships with key stakeholders, essential for the smooth delivery of service and successful move-on of customers including housing and benefit departments, PRS landlords and social care professionals.
4. Effectively manage referrals, assessments and the allocations and voids process, and the positive throughput of tenants from service.
5. Assist the Service Manager/Head of Service in developing processes, policies and procedures that promote the key objectives of the team and continual service improvement.
6. Manage the assessment, support planning and review process so that support delivered to tenants is effective and appropriate.
7. Support the team in dealing effectively and innovatively with service users who are disengaging and refusing to accept support or work with support staff including the implementation of local engagement strategies.
8. Ensure that quarterly monitoring reports are completed by set deadlines and any additional outcomes monitoring and reporting is completed as requested by senior management or commissioners.
9. Ensure services meet Housing Related Support and other statutory agencies' standards and contractual obligations and are compliant in housing law.
10. Prepare schemes for inspections and participate fully in the inspection process.
Minimum Requirements:
1. Experience working with those experiencing homelessness and/or those with complex needs.
2. Experience of managing and developing a staff team, developing staff culture and positive practice including performance management, objective setting, supervision and appraisal.
3. Understanding of homelessness and related legislation and practice including the Homelessness Reduction Act and how this translates to practice.
4. Experience in risk identification, assessment and risk management.
5. Experience of working within an accommodation-based setting, including experience of property management.
6. Experience of the Housing Related Support programme and welfare benefits.
7. Experience of working with other agencies, stakeholders and commissioners and building excellent working relationships/communication.
8. Demonstrable knowledge/experience of Safeguarding children and adult procedures, responsibilities & legislation.
9. IT competency in Microsoft office including Excel and the ability to write reports in a clear, professional and concise manner.
10. Essential: Full driving licence (to occasionally drive to meetings within Essex).
Please note; there is parking at the service.
Candidates must confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible.
Further Requirements:
1. Current valid right to work in the UK.
2. Minimum 12 months' of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise).
3. A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £50).
4. Employment or education history to cover the last 5 years which can be verified through the referencing process.
How to Apply:
If you feel that you fully meet the above outlined criteria for this role and would like to apply for this post, please forward your CV for consideration.
*Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position.
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