Job summary We have an exciting opportunity for a passionate and ambitious Senior Assistant Technical Officer (SATO) to join our friendly and supportive Women's and Children's team here at St Michael's and the Children's hospitals. You must be highly organised, have excellent people and communication skills and ability to adapt quickly to new situations and challenges. You should also strive to be a proactive member of the supervision and training of new assistants and trainee's once comfortable in the role. After showing competency in the main responsibilities to the required standard, you will be considered for training towards participation in duties that involve ward level medication supply & advice. This will require the SATO to be willing to complete training modules relating to medicines optimisation for pharmacy support staffas provided by Pharmacy Workforce Development South (PWDS). Such training is a requirement of the GPhC (General Pharmaceutical Council) for pharmacy support staff involved in these duties. Main duties of the job Training under supervision will be provided to undertake counting and supply of stock medicines at ward level (known as top -up) and training to become a dispensing and ward stock supply SATO at W&C's. This will include assisting in the dispensing process of patient level medicines in both dispensaries, ensuring these are safely issued to patients, as well as supply of stock medicines at St Michael's Hospital. The General Duties of a SATO also include assisting the pharmacy services to inpatients & outpatients through dispensing, packing and labelling of medicines. Ensuring the dispensary is kept tidy and has all the items available that are used in supplying medicines to patients - these include making sure that the dispensary has sufficient stocks of bottles, caps, boxes, bags, labels etc. The SATO also supports areas of stock keeping & management of pharmaceuticals within the dispensary including stock check, goods receipt and stock preparation. The SATO will regularly support the dispensary service in providing a friendly, professional and informative front line service to all internal dispensary customers. Support will also be given by the SATO in answering the telephone and dealing with tracking and simple internal and external enquiries. About us University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge. Date posted 24 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year a year Contract Permanent Working pattern Full-time Reference number 387-DT0681-LH Job locations St Michael's Hospital / Bristol Royal Hospital for Children Southwell Street Bristol BS2 8EG Job description Job responsibilities For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy. Job description Job responsibilities For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy. Person Specification Qualifications and Training Essential 5 GCSE's at level C equivalent including Maths, Science and English Completed an NVQ Level 2 (or equivalent) in Pharmacy Services relating to dispensing or stock supply OR Completed the PWDS BTEC Level 2 Certificate in the Principles and Practice for Pharmacy Support Staff Unit 5 Working towards OR willingness to undertake the PWDS medicines optimisation for pharmacy support staff programme Knowledge and Experience Essential Pharmacy experience working in a hospital or retail pharmacy Previous experience working in customer services Previous work experience of stock control and goods receipt Computing experience including email, windows and any other employer based system Demonstrate accurate dispensing and stock supply Desirable Supervision of others work/assistance with training of new staff Minimum of 1 year previous hospital experience Skills and Abilities Essential Good oral and written communication skills Good team player and interpersonal skills Good time manager Ability to work in a busy environment Computer literate Flexible and adaptive approach Caring and helpful attitude Attention to detail & tidy worker Previous working to written procedures / follow directions accurately Reliable and self-motivated Committed to providing a high quality pharmacy service Behaviours and Values Essential Respectful Supportive Collaborative Innovative Person Specification Qualifications and Training Essential 5 GCSE's at level C equivalent including Maths, Science and English Completed an NVQ Level 2 (or equivalent) in Pharmacy Services relating to dispensing or stock supply OR Completed the PWDS BTEC Level 2 Certificate in the Principles and Practice for Pharmacy Support Staff Unit 5 Working towards OR willingness to undertake the PWDS medicines optimisation for pharmacy support staff programme Knowledge and Experience Essential Pharmacy experience working in a hospital or retail pharmacy Previous experience working in customer services Previous work experience of stock control and goods receipt Computing experience including email, windows and any other employer based system Demonstrate accurate dispensing and stock supply Desirable Supervision of others work/assistance with training of new staff Minimum of 1 year previous hospital experience Skills and Abilities Essential Good oral and written communication skills Good team player and interpersonal skills Good time manager Ability to work in a busy environment Computer literate Flexible and adaptive approach Caring and helpful attitude Attention to detail & tidy worker Previous working to written procedures / follow directions accurately Reliable and self-motivated Committed to providing a high quality pharmacy service Behaviours and Values Essential Respectful Supportive Collaborative Innovative Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) Address St Michael's Hospital / Bristol Royal Hospital for Children Southwell Street Bristol BS2 8EG Employer's website https://www.uhbw.nhs.uk/ (Opens in a new tab)