Assistant Store Manager
Salary: £40,000 plus team bonus
Location: Established historic store-Mayfair
Store Hours: Monday-Saturday, 10am-6pm
We have a wonderful opportunity for an assistant manager/established supervisor to join a classic British menswear brand.
This brand is globally recognised for its classic craftmanship and its history of notable clientele.
This is a long-standing team with a unique family feel environment, staff members enjoy working together.
In this role you opinion will matter; you will be part of global discussions about collections and new products.
About The Role:
In this role you will support the Store Manager and team to achieve sales objectives through mentorship and regular coaching; the objective is always to deliver exceptional service combined with product knowledge to all clients (often VIP’s).
Roles and Responsibilities :
* Assume the role of Store Manager in the absence of the Store Manager.
* Support Store Manager with team leadership, store administrates, opening and closure procedures, keyholding, inductions and trainings, implementing action plans and sales objectives.
* Organise and implement store rotations, shifts and holidays.
* Managed the CRM and loyal customers, handle enquiries from customers and escalate accordingly.
* Supervise after sales service request providing excellent service.
* Responsible for the daily business operations within the store
About You:
* You will have a track record of assistant management/supervisor in a menswear brand working predominantly with made-to-measure, tailoring or bespoke
* Demonstrable selling skills
* Strong commercial and business acumen
* Strong planning, organisation skill
* CRM knowledge
* Tailoring / MTM / Bespoke service services knowledge
* Excellent interpersonal and communication skills, able to build relationships across all levels
* Fluent in English – excellent verbal and written standards