Senior Recruitment Consultant @ Randstad UK | Professional Talent Solutions
Wedding Sales Manager
Salisbury
We’re working with BGAM, an innovative asset and hotel management company that operates differently from the rest. As owners and operators of mid-market branded hotels, BGAM thinks like venture capitalists and acts like entrepreneurial asset managers.
Founded in 2016, BGAM has rapidly established itself as a key player in the UK hotel sector, with plans for expansion into the EU. They are reshaping the hospitality industry, with a focus on flexibility, accountability, and integrating ESG into everything they do.
What BGAM Does:
* Invests and develops hotels in the UK, with plans for European expansion.
* Operates and manages hotels on both short-term (under 12 months) and long-term (12+ months) bases.
* Provides consulting services to hotel owners and operators.
* Supports asset divestments and exit strategies.
* Integrates ESG into every part of the business.
About the Role:
BGAM is looking for a skilled and motivated individual to join their team as an Event Sales & Wedding Coordinator. In this role, you’ll play a key part in supporting BGAM’s growing portfolio of properties, with responsibility for managing wedding bookings and corporate functions, maintaining sales systems, and driving business conversions.
Key Responsibilities:
* Operate and maintain a computerized system to track and manage sales enquiries, bookings, and availability.
* Conduct show-arounds for prospective clients interested in weddings, private functions, and corporate events.
* Provide timely and professional responses to sales inquiries, ensuring excellent customer service.
* Research competitors’ wedding trends, offerings, and pricing, ensuring BGAM remains competitive.
* Prepare weekly and monthly business reports, comparing bookings and highlighting challenges with suggested solutions.
* Liaise with clients to coordinate wedding details, prepare quotations, and manage follow-ups to maximise revenue.
* Ensure all wedding bookings are accurate, monitor billing details, and maintain up-to-date client profiles.
* Generate invoicing information, up-sell products and services throughout the wedding process.
* Meet and greet clients during their wedding planning stages, ensuring smooth handover to the operations team.
* Handle customer feedback, resolving any wedding-related complaints and identifying recurring issues to address.
* Attend weekly functions and sales meetings, collaborating with internal teams to ensure smooth event delivery.
* Assist in promotional and marketing activities and help develop materials like brochures.
* Participate in workshops, exhibitions, wedding fairs, and other promotional events as needed.
* Lead by example and work closely with the team, providing support and guidance where needed.
About You:
You’re resilient, proactive, and eager to grow. You’ll be able to build rapport quickly and communicate effectively with clients and internal teams. You’re a true team player who is also a self-starter, driven to achieve results. Strong organizational and time-management skills are a must.
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