Aldershot County, GU11 1NY, BASINGSTOKE COUNTY COURT, RG21 4HG, Guildford County, GU1 4PS
Grade: AO
Post Type: Permanent
Working Pattern: Full Time, Part Time, Part Time/Job Share, Flexible Working
Role Type: Operational Delivery
Line Manager Responsibilities: No
Candidate can be based at any site but with regular travel to Aldershot. Applicants must hold a full Driving Licence and have access to a private vehicle.
Proud to Serve. Proud to keep justice going.
You will play a vital role working on the front line, dealing with people who are at some of the most challenging points of their lives.
About Us
HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. We provide support for the legal system across England and Wales, ensuring justice works for everyone.
Our Justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, protecting some of the most vulnerable people in our communities. We have a responsibility to deliver a Justice system that is accessible to everyone and operates efficiently.
Your Role
If you have excellent customer service skills, prefer working away from an office, enjoy working by yourself or in a small team, and like your days to be varied and flexible, this may be the job for you.
You will be an excellent communicator with the ability to swiftly assess circumstances, adapt accordingly, and be a confident leader in sometimes emotionally charged situations. You will be able to plan your days to manage your workload but should be adaptable.
You will be visiting people in their homes and businesses; you must be able to impartially and calmly explain why you are visiting and what options are available to help resolve matters. You must demonstrate empathy for court users, be non-judgmental, and focused on carrying out your role while fully respecting the customers you meet.
This is a fantastic opportunity to be part of a supportive team. Our work is varied and rewarding, attracting people from all backgrounds and walks of life. You will receive full training, including understanding Court Management systems, and further support with mentoring from an experienced colleague while deployed.
Not to be confused with private Bailiffs, this role gives you the opportunity to make a difference in HMCTS and for service users while developing your career within the Civil Service.
We give you the option of using your own car or a lease car after a successful probation period, so a driving licence is essential. Fuel allowances are paid. You will receive full PPE and safety training to give you the knowledge and confidence to conduct your bailiff duties successfully.
We’re passionate about delivering Justice for everybody in the UK. That means having a diverse workforce that fully represents the people we serve, so if you have the confidence and desire to make a difference, please apply.
While the post holder can be based at either Aldershot, Guildford, or Basingstoke, they will be required to regularly travel to/work in the Aldershot area. Mileage rates will be paid in accordance with organisational policies.
Mandatory Eligibility Requirements
Licences: Applicants must hold a full Driving Licence and have access to a private vehicle.
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites, and/or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on completion of pre-employment checks.
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
MoJ candidates who are on a specialist grade will be able to retain their grade on lateral transfer.
All candidates who are currently in receipt of Mark Time/Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.
Flexible Working Hours
The Ministry of Justice offers a flexible working system in many offices. Standard full-time working hours are 37 hours per week. MoJ welcomes part-time, flexible, and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible, and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
Benefits
The MoJ offers a range of benefits:
* Annual Leave: Annual leave is 25 days on appointment and will increase to 30 days after five years of service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
* Pension: The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
* Training: The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
* Networks: The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed directly to senior management.
Support:
* A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
* Access to flexible benefits such as voluntary benefits, retail vouchers, and discounts on a range of goods and services.
* Paid paternity, adoption, and maternity leave.
* Free annual sight tests for employees who use computer screens.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition. Should you feel that the recruitment process has breached the recruitment principles, you are able to raise a formal complaint.
As a Disability Confident employer, MoJ is committed to providing everyone with the opportunity to demonstrate their skills, talent, and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace.
For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.
If you require any assistance, please call 0345 241 5359 (Monday to Friday 8 am - 6 pm) or email Moj-recruitment-vetting-enquiries@gov.sscl.com. Please quote the job reference - 90166.
Please note the successful applicant will need to undertake a Disclosure and Barring Security Check for this post.
To apply for roles in MoJ, you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks can be undertaken.
If you do not meet the above requirements, you may still be considered under certain circumstances.
Success Profiles
Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours, and technical/professional skills required for different roles.
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form.
Application Form Stage Assessments
Experience: CV
Use of Artificial Intelligence (AI): You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability, and behaviour examples, are truthful and factually accurate.
Interview Stage Assessments
There is 1 interview stage for this vacancy.
Behaviours: Making Effective Decisions, Delivering at Pace, Communicating and Influencing.
A Great Place to Work for Veterans
The
#J-18808-Ljbffr