The Private Care Company is a private, award winning and fully independent home care agency. We pride ourselves on our excellent reputation to provide high quality home care services which support our clients to remain independently living in their own homes for as long as possible.
We are currently looking to recruit a full-time Care Coordinator to join our friendly team. In return for your skills, experience and commitment we offer excellent working conditions and benefits including:
* A highly competitive salary + paid holiday
* Fully funded Health and Social Care Management Diploma (Level 5)
* Excellent career progression and training opportunities
* A friendly and supportive management team
Key Accountabilities
* To create, manage, co-ordinate and take responsibility for all staff and client care schedules
* To manage all communication to and from the designated rotas email
* To manage and co-ordinate staff holiday and sickness
* To manage expenses and additional hours
* To ensure all holiday, sickness, expenses and general administration related policies and procedures of The Private Care Company are adhered to
* To create, manage and maintain spreadsheets relating to areas of responsibility
* To assist the Care Manager with aspects of care management and administration as necessary
* To ensure swift resolution of care co-ordination related issues
* To provide advice on care co-ordination matters and issues generally
* To provide assistance with office administration generally and answering the phone
* To carry out any other duties which may be reasonably requested by the Registered Manager or Care Manager
Skills/Experience/Knowledge
* Strong administrative background and a proven track record
* Care related experience, training and/or qualifications
* Extremely well organised and professional
* Excellent time-management skills
* Excellent computer skills including excellent knowledge of Outlook/Office/Word/Excel applications
* Excellent written and oral communication skills
* Experience of care co-ordination or operations management
* Full, clean UK driving license and own car (essential)
Person Profile
* Prepared to take responsibility
* Output and outcome focused
* Solution driven
* Proactive
* Reliable
* Team player
* Ability to think on feet
* Ability to make decisions
* To work effectively with managers and stakeholders across the business
* To support an open, positive, friendly and inclusive working culture
* Duty phone coverage on two evenings per week and alternate weekends (duty enhancement paid)
Working Hours:
* Day shifts 0700 – 1600hrs/0800 - 1700 flex (1hr lunch break)
* Alternate weekends - with duty laptop (emergency back up contact)
Job Types: Full-time, Permanent
Pay: £29,000.00-£31,000.00 per year
Experience:
* care: 1 year (required)
* office administration: 1 year (required)
Licence/Certification:
* driving licence and access to a car (required)
* Care Certificate, NVQ or equivalent care qualification (required)
Work Location: In person
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