About us Changing Lives is a nationwide charity helping people facing the most challenging of circumstances to make positive change - for good. We believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. We know that given the right support, anyone can change their life for the better. Our services across the country help thousands of people each year who are experiencing a wide range of complicated challenges, including homelessness, drug and alcohol addiction, unemployment, involvement with the criminal justice system, sexual exploitation and domestic abuse. By focusing on their strengths, potential and opportunities, we support the people we work with to overcome their problems and live safe, successful, independent lives. Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow. We are proud to say that many have actual lived experience of the challenges faced by those we support. We are looking for committed and compassionate professionals to join our team, who share our enthusiasm for changing lives. About the Service - Housing & Homelessness Services A safe home is the solid base from which you build your life. We support people who are experiencing homelessness, or at risk of becoming homeless, as well as providing specialist accommodation and outreach services for rough sleepers, veterans, survivors of domestic abuse, women and young people. Accommodation to us doesn’t just mean a roof over your head and shelter from the elements. It needs to be a welcoming and flourishing environment, offering opportunities for all those we support to feel comfortable and develop. You can make a difference and support people on their journey towards a brighter future. At Changing Lives, we offer a home rather than just a shelter. About the Job The new Gateshead community based supported housing project is designed to support people with multiple and complex needs. The role is to support the development and delivery of 20 dispersed properties across the borough of Gateshead. The service is for both females and males experiencing homelessness with additional needs that effect their ability to sustain a tenancy, such as mental health diagnosis, substance dependency, etc. You will work with people accessing Changing Lives to improve their quality of life and to deliver an excellent service for our clients in line with the organisation’s mission, service goals, values and associated regulations, guidance and legislature. This service is ran in partnership with Gateshead Metropolitan Council and requires a great deal of committed and collaborative working practice. It is preferred that you have a full current driving licence due to the nature of the role.