Business Administrator Apprentice - Level 3A leading training provider has an exciting opportunity for an aspiring Administrator to join their team at their head office in Chesterfield. As an apprentice you will gain invaluable skills, a prestigious Level 3 qualification and help the company continue to grow and reach their targets.About our client:Our client is one of the country's leading providers of the Drink Drive Rehabilitation Course. This is a court referred course for those who have received a ban by the courts for drink driving. They hold training courses throughout the UK in respect of Drink Drive Rehabilitation on behalf of the Driving Vehicle Standards Agency (DVSA) and HMCTS.The role:Monday to Friday between 9am to 5:30pm and 1 Saturday in 5, between 9am to 12pmTotal working hours: 35What you will do in your working day:Assisting in resolving any administrative issuesPerform data entry tasks accurately and efficiently, ensuring all information is up to date in our systemsPrinting and collating of postMaintaining and supporting with electronic and hard copy filling systemsInbound and outbound calls (no cold calling involved)Dealing with inbound customer enquiries through emails & telephone callsAnswering telephone and email enquiries professionally and within a reasonable timescaleMaintaining and updating information on our CRM systemOpen and sort documents accordinglyTaking payments by telephone on our company operating system
The training you will receive:Level 3 Business Administration qualificationAll training is undertaken online, through a combination of self-paced eLearning and live online classesFunctional skills in English and Mathematics, if required
Prospects:Potential full-time role on successful completion of the apprenticeshipEssential Skills:Good communication skillsTime management skillsWord Processing and Spreadsheet competenceAbility to work on your own and also as part of a teamStrong attention to detail both personally and to your workOrganised and able to prioritise workloadAmbition to grow within the business
Desirable Skills:Ability to thrive in a fast-paced environmentConfident telephone mannerPrevious experience in an admin related role.GCSE or equivalent English (Grade A* - C 9/4)GCSE or equivalent Mathematics (Grade A* - C 9/4)
The apprenticeship:Qualification: Business Administration Level 3Duration: 15 months
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