This range is provided by French Selection UK. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
FRENCH SELECTION (FS)
Hybrid Working (3 days in the Office)
Ref: 8162FCS
The Company:
A leading service provider in the education sector with international clientele.
Main Duties:
1. To respond to customer enquiries in a timely manner
2. To enter and update tickets in the system and liaise with team members in order to resolve customer issues
3. To process invoices and payments and follow up if required
4. To develop and maintain long lasting customer relations to increase return business
5. To liaise with customers and provide updates on events details or payments
6. To provide basic technical support or escalate if a complex scenario
7. To attend events or trade shows when required
The Candidate:
1. Fluent in French to business standard (written and spoken) - Essential
2. Previous experience in a customer service role - Essential
3. Proactive, confident and dynamic personality
4. Ability to work in a fast-paced environment
5. IT literate
The Salary: £25,000 per annum plus great benefits
Seniority level
Not Applicable
Employment type
Full-time
Job function
Customer Service and Administrative
Industries
Higher Education and Education Administration Programs
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