Are you an experienced Team Manager, overseeing a team of Support worker's within a Supported Living service, who thrives on providing bespoke care to vulnerable adults with complex needs? If so, then look no further as we are currently looking for a driven Team Manager to join us here at IBC Health care within our Mansfield Supported Living Services. Role: Team Manager – Supported Living Services Pay Rate: £13.91 Per Hour Contract: 42 hours per week with rotational on-call cover Requirements: A driving licence and access to your own vehicle is needed for this specific role. Previous Team Leader or equivelent experiance is a must. Duties Include To be accountable on managing your own time efficiently to fulfil your duties. To be flexible in supporting Service Manager/Registered Manager on Ad-Hoc duties as of when required. To lead by example and develop effective teams within the service. Develop a positive working environment which nurtures and rewards good practice through a programme of training and development. To regularly conduct good quality supervisions, appraisals, and meetings for all direct team members, in line with business policies and procedures. Complete regular compliance audits, including on the electronic management systems. To deputise across other services within region as of when required. To conduct regular spot checks and observations across services to ensure quality of care deliverables are meeting business expectations. To provide emotional support and debriefings to the PWS and employees. To be an advocate for staff development by providing regular support and guidance. To support services during times of hardship or crisis. To ensure good quality working relationships are built and maintained between staff and the individuals they are supporting. Support the Service Manager/Registered Manager to organise and document team meetings. Work with the recruitment team to ensure the recruitment and retention of staff with a positive value base and person-centred approach on the guidance of Service Manager/ Registered Manager. Provide support and guidance to the staff team, by ensuring effective communication is always maintained. To support the Service Manager/Registered Manager to ensure staff complete all mandatory and refresher training. To identify and source person specific training/ additional training through the L&D team. Provide support with concerns meetings on guidance from Service Manager/Registered Manager. To oversee all probation meetings as required. To manage change effectively and encourage a flexible working environment with the staff team to adopt these changes. To cover out of hours on call support (rotating schedule amongst management team) To be accountable on managing service rotas in line with budgeted hours. To work in collaboration with the mobilization team on transitioning new services. To develop robust and collaborative relationships with family members and all external stakeholders. To participate on external and internal meetings. Person Specifications 2 year’s experience as a Team Leader/Deputy Manager within a Supported Living Function for Adults with complex needs (desirable). Must have a minimum of 2 Years experience within a Senior Support Worker / Support worker role, supporting Adults with complex needs and behaviours that challenge. To be able to think creatively on activities that will benefit the engagement of the PWS. Calm natured and patient Good communication skills · Good problem-solving skills· Strong organisation skills, with an understanding of Rota Management, good with prioritisation and working across Multiple sites. Good People Management experience, supporting and directly managing a Team of Support Workers and Senior Support Worker Key attention to detail on compliance, updating Care plans and Incident report. Ability and proven track record of leading a team by example. Must hold a valid UK driving licence. Ability to represent yourself and the business within a professional manner. Must be familiar with using Care Management Systems – Preferably Nourish Benefits when working with IBC. Competitive Salary. Fully paid Comprehensive Training and induction programmes. Career development and progression opportunities. Funded Qualifications such as Diplomas levels 2,3,4 & 5. Free access to Udemy courses to enhance your skills and learning. Reward and Recognition schemes - including Star Performer of the Month and long service awards. Spot Bonuses to reward colleagues for going above and beyond their job duties. Financial rewards from time to time for your participation in our engagement surveys. Casual Dress Paid Holidays (28 days Inc Bank Holidays) Blue Light Card Daily Fruit provided at work. Free period products on site. Access to Bike to work scheme. Employee assistance programme. Enhanced maternity and paternity payments. Enhanced leave allowance towards Fertility treatments. INDMP